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A Career with Point72’s Technology Team

\n

As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.

As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.

What you’ll do

\n

• Provide high-quality user support for trading platforms, liaising with brokers, service providers, internal technology teams, and investment professionals.
• Maintain clear and proactive communications with end users and stakeholders during business-as-usual and business-impacting incidents.
• Follow incidents through to resolution, and ensure documentation is thorough enough for post-incident analysis.
• Build trust with users and manage their expectations around timelines and milestones.
• Assist investment professionals during onboarding processes.

What’s required

\n

• 5+ years of application support experience within the financial services industry.
• Strong understanding of order management workflows.
• Exceptional communications skills, including the ability to translate trading workflows and technical issues into clear, concise business language.
• Basic proficiency with Linux and experience scripting in Python or Bash.
• Ability to multitask, including the ability to triage and prioritize various issues in a fast-paced environment.
• Commitment to the highest ethical standards.

We take care of our people

\n

We invest in our people, their careers, their health, and their well-being. When you work here, we provide:

\n

• Fully-paid health care benefits
• Generous parental and family leave policies
• Mental and physical wellness programs
• Volunteer opportunities
• Non-profit matching gift program
• Support for employee-led affinity groups representing women, minorities and the LGBT+ community
• Tuition assistance
• A 401(k) savings program with an employer match and more

About Point72

\n

Point72 Asset Management is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide. Resting on more than a quarter-century of investing experience, we seek to be the industry’s premier asset manager through delivering superior risk-adjusted returns, adhering to the highest ethical standards, and offering the greatest opportunities to the industry’s brightest talent. We’re inventing the future of finance by revolutionizing how we develop our people and how we use data to shape our thinking. For more information, visit www.Point72.com/working-here

The annual base salary range for this role is $175,000-$250,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.

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We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications.\u003C/p\u003E\u003Cp\u003E\u003Cbr\u003E\u003C/p\u003E\u003Cp\u003EAs a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business.\u003C/p\u003E\u003Cbr\u003E\u003Ch3\u003EWhat you’ll do\u003C/h3\u003E\\n\u003Cul\u003E\u003Cli\u003EProvide high-quality user support for trading platforms, liaising with brokers, service providers, internal technology teams, and investment professionals.\u003C/li\u003E\u003Cli\u003EMaintain clear and proactive communications with end users and stakeholders during business-as-usual and business-impacting incidents.\u003C/li\u003E\u003Cli\u003EFollow incidents through to resolution, and ensure documentation is thorough enough for post-incident analysis.\u003C/li\u003E\u003Cli\u003EBuild trust with users and manage their expectations around timelines and milestones.\u003C/li\u003E\u003Cli\u003EAssist investment professionals during onboarding processes. \u003C/li\u003E\u003C/ul\u003E\u003Cbr\u003E\u003Ch3\u003EWhat’s required\u003C/h3\u003E\\n\u003Cul\u003E\u003Cli\u003E5+ years of application support experience within the financial services industry.\u003C/li\u003E\u003Cli\u003EStrong understanding of order management workflows.\u003C/li\u003E\u003Cli\u003EExceptional communications skills, including the ability to translate trading workflows and technical issues into clear, concise business language.\u003C/li\u003E\u003Cli\u003EBasic proficiency with Linux and experience scripting in Python or Bash.\u003C/li\u003E\u003Cli\u003EAbility to multitask, including the ability to triage and prioritize various issues in a fast-paced environment.\u003C/li\u003E\u003Cli\u003ECommitment to the highest ethical standards.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cbr\u003E\u003C/p\u003E\u003Cp\u003E\u003Cbr\u003E\u003C/p\u003E\u003Cbr\u003E\u003Ch3\u003EWe take care of our people\u003C/h3\u003E\\n\u003Cp\u003EWe invest in our people, their careers, their health, and their well-being. When you work here, we provide:\u003C/p\u003E\\n\u003Cul\u003E\u003Cli\u003EFully-paid health care benefits\u003C/li\u003E\u003Cli\u003EGenerous parental and family leave policies\u003C/li\u003E\u003Cli\u003EMental and physical wellness programs\u003C/li\u003E\u003Cli\u003EVolunteer opportunities\u003C/li\u003E\u003Cli\u003ENon-profit matching gift program\u003C/li\u003E\u003Cli\u003ESupport for employee-led affinity groups representing women, minorities and the LGBT+ community\u003C/li\u003E\u003Cli\u003ETuition assistance\u003C/li\u003E\u003Cli\u003EA 401(k) savings program with an employer match and more\u003C/li\u003E\u003C/ul\u003E\u003Cbr\u003E\u003Ch3\u003EAbout Point72\u003C/h3\u003E\\n\u003Cp\u003EPoint72 Asset Management is a global firm led by Steven Cohen that invests in multiple asset classes and strategies worldwide. 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