We are seeking a Business Analyst to drive data analysis and strategic planning for Amazon's Robotics Technical Services organization. In this role, you will support the Strategy and Planning team by analyzing data to proactively identify issues, creating meaningful metrics to measure operational effectiveness, and supporting business reviews with comprehensive analysis. This position offers the unique opportunity to have global impact across Amazon's network of robotics while helping influence strategy through data-driven insights and recommendations.

You will be at the intersection of robotics operations and strategic planning, translating complex operational data into actionable insights that drive decision-making. Your analytical skills will help identify trends, gaps, and opportunities for improvement across the technical service organization, ensuring that our robotics support operations continue to evolve and optimize for maximum efficiency.

Key job responsibilities
- Create and maintain comprehensive data analysis frameworks that measure the effectiveness of Robotics Technical Services, proactively identifying trends, issues, and gaps in our support operations.
- Drive the preparation and execution of major business reviews, defining required data points and translating complex information into clear, actionable insights for leadership.
- Partner with cross-functional stakeholders to establish program health metrics that balance operational effectiveness with business impact across Amazon's global robotics network.
- Develop and implement data-driven recommendations to improve processes, streamline operations, and eliminate excess procedures across the organization.
- Communicate insights effectively through both written documentation and verbal presentations, influencing leadership decisions and driving actions based on your analysis.


A day in the life
Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets.

Basic Qualifications

- 5+ years of tax, finance or a related analytical field experience
- 3+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience
- Bachelor's degree
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with SQL
- Experience making business recommendations and influencing stakeholders

Preferred Qualifications

- MBA

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, North Reading - 118,200.00 - 160,000.00 USD annually