About Capgemini Group

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

We are seeking for a Database Administrator (DBA) to support production database platforms in a run and support engagement. The primary objective is stability, availability, performance, and incident resolution across relational and NoSQL databases in production.

This role is open to:
• DBAs with existing Azure Cosmos DB support experience, or
• Strong relational DBAs (SQL Server and/or Oracle) who are willing and able to upskill into Cosmos DB operations

Must Have Skills & Experience
Core DBA & Production Support Skills
• Strong hands on experience with SQL Server and/or Oracle
• Experience supporting production databases in enterprise environments
• Strong troubleshooting skills for performance, availability, and data issues
• Experience with monitoring, alerting, and operational dashboards
• Comfortable working within incident, change, and problem management frameworks
• Willingness to participate in on call or shift based support, as required
• Strong understanding of:
◦ SQL and query execution (for relational databases)
◦ OLTP data models and indexing concepts
◦ Transactions, locking, and concurrency (relational context)
• Experience with database security fundamentals (users, roles, privileges)
• Foundational understanding of cloud concepts, preferably Azure:
◦ Subscriptions, resource groups, regions
◦ Basic networking and security concepts
• Open mindset toward NoSQL and distributed systems
• Willingness to upskill into Cosmos DB operations if not already experienced

Nice to Have / Bonus Skills
Azure & Cosmos DB
• Hands on experience supporting Azure Cosmos DB in production, including:
◦ Containers and items
◦ Request Units (RU/s)
◦ Partition keys (operational awareness)
• Experience with JSON based data models
• Exposure to Azure services such as:
◦ Azure SQL
◦ Azure Storage
◦ Azure Monitor
Automation & Support Tooling
• Basic scripting skills (PowerShell, Python, or similar)
• Familiarity with Git, CI/CD, or infrastructure automation concepts
• Exposure to ITIL, Agile, or DevOps aligned support environments
• Experience using Azure DevOps Boards for:
◦ Incident/change/problem tracking
◦ Kanban/Scrum workflows
◦ Operational work queues

Key Responsibilities

Production Database Support
• Administer, support, and troubleshoot SQL Server, Oracle, and/or Azure Cosmos DB in live production environments
• Perform day to day DBA support activities, including:
◦ Performance monitoring and tuning
◦ Backup, restore, and recovery
◦ Capacity and health checks
◦ Security, access control, and compliance
• Respond to incidents, service requests, and alerts within defined SLAs
• Participate in root cause analysis (RCA) and implement preventive actions

Azure Cosmos DB (Support & Operations)
• Provide operational support for Azure Cosmos DB environments under established architectures
• For candidates with Cosmos experience:
◦ Independently support Cosmos DB performance, availability, and operational issues
• For candidates without Cosmos experience:
◦ Upskill into Cosmos DB support, including:
▪ Throughput (RU/s) monitoring and cost awareness
▪ Partitioning awareness (diagnostics and issue triage, not design ownership)
▪ Latency, availability, and resiliency monitoring
• Use Azure monitoring and logging tools to identify and troubleshoot issues
• Escalate design level or architectural concerns appropriately while maintaining focus on run time stability
Operational Excellence
• Work closely with application, platform, and cloud teams to ensure reliable database operations
• Follow established incident, change, and problem management processes
• Maintain clear operational documentation, runbooks, and knowledge articles
• Support continuous improvement initiatives focused on operational stability and risk reduction

What you will love about working with us:

• At Capgemini we’re always looking ahead.
• We reimagine possibilities, and we innovate with technology to bring ideas to life.
• We encourage flexibility in how, when, and where people get their work done, allowing a better work-life balance, and greater empowerment.
• They partner with their managers to find an arrangement that works best for their role and their circumstances.
• We offer game-changing programs to accelerate the growth of our people and the development of their expertise.

What you need to know about what we offer:

• Excellent compensation and benefits
• Career path, trainings and real growth opportunities
• Engaging and challenging projects.
• Excellent work environment and culture.
• Open and Effective management.
• Highly professional and collaborative teams.

At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position.