Role: Financial Crime Business Analyst

Hybrid: Working from the office 2 days a week

Location: London, United Kingdom

Get the future you want!

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Hybrid working:

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your Role

The Business Analyst will support the Financial Intelligence Unit (FIU) by driving requirements, process improvements, and technology enhancements across investigation workflows, case management, and financial crime operations. This role partners closely with FIU Leads, Compliance, Risk, Technology, and Data teams to translate regulatory obligations and operational needs into robust processes, controls, and platform capabilities.

Your Profile

1. Requirements & Analysis

• Elicit, analyse, and document business, functional, and non-functional requirements (BRD/FRD/Use Cases) for FIU operations and investigation workflows.
• Interpret regulatory and policy changes (FATF, FCA/JMLSG, EU AMLDs) into operational processes and control requirements.
• Define detailed data requirements across investigations: customer information, transactions, KYC/CDD/EDD, screening hits, TM alerts, negative news, and related datasets.

2. Process Design & Controls

• Map current-state FIU workflows (intake, triage, investigation, escalation, SAR/STR filing) and design efficient target-state processes.
• Define SLAs, hand-offs, audit trails, and operational controls.
• Establish QA/QC control points, sampling frameworks, and key performance/risk metrics (false positives, alert ageing, SAR conversion rates, etc.).
• Maintain end-to-end documentation including SOPs, playbooks, RACIs, and governance artefacts.

3. Technology & Data Enablement

• Collaborate with Technology/Product teams to shape enhancements in case management and TM systems (Actimize, Mantas, SAS, NetReveal, NICE, Pega, etc.).
• Specify integrations with screening tools (World-Check, Dow Jones, LexisNexis), Adverse Media, Open Banking sources, and enterprise data stores.
• Partner with Data teams on lineage, quality rules, DQ dashboards, MI reporting, and regulatory reporting requirements.

4. Delivery & Assurance

• Develop UAT strategy, test scenarios, scripts, and acceptance criteria; support defect management and release readiness.
• Drive operational readiness including training materials, run-books, cutover plans, and go-live support.
• Track business outcomes through MI and reporting; contribute to continuous improvement and model tuning cycles.

5. Stakeholder Management

• Work closely with FIU leadership, Compliance, Legal, Risk, Operations, Product, and Technology teams.
• Lead workshops, sprint ceremonies, backlog refinement, and cross-functional discussions.
• Manage dependencies, raise risks/issues, and ensure clear, structured communication across stakeholders.

Must-Have Skills & Experience

• Strong experience in FIU/Investigations, AML/CTF, KYC/CDD/EDD, SAR/STR processes, and escalation frameworks.
• Solid understanding of AML regulatory frameworks (FATF, FCA/JMLSG, EU AMLDs).
• Hands-on exposure to Transaction Monitoring and Case Management tools (Actimize, Mantas, SAS, NetReveal, NICE, Pega, etc.).
• Core BA skills: BRD/FRD, user stories, process mapping (BPMN), acceptance criteria, UAT planning, traceability, and change control.
• Ability to work with SQL or basic queries, data dictionaries, and MI/reporting requirements.
• Experience working in Agile/Scrum with JIRA/Confluence.
• Excellent documentation, communication, and stakeholder engagement skills.

Good-to-Have

• Knowledge of Payments, Correspondent Banking, Trade Finance, Cards, Digital Channels, Fraud/Scams, or Crypto/Virtual Assets.
• Exposure to adverse media tools, entity resolution platforms, or link/graph analysis.
• Familiarity with model governance for TM scenarios, threshold tuning, and optimisation.

We are a Disability Confident Employer:

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Make It Real (what does it mean for you):

• You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.
  To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
• You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
• You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini:

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini:

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com