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ServiceNow Administrator

at Capgemini

Back to all Databases jobs
Capgemini logo
Consultancies

ServiceNow Administrator

at Capgemini

Mid LevelNo visa sponsorshipSQL/No-SQL Databases

Posted 6 days ago

No clicks

Compensation
Not specified

Currency: Not specified

City
Not specified
Country
Poland

As a ServiceNow Administrator at Capgemini, you will participate in ServiceNow administration and development activities, maintaining ServiceNow support processes and ensuring requests are handled per procedures. You will work directly with clients, administer ServiceNow instances, and manage upgrade planning and execution. You will also create and update documentation and procedures to support IT service management initiatives within the ADM Center.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR PROJECT

Application Development & Maintenance (ADM Center) provides comprehensive end-to-end IT services from business specification, through software development, implementation, to application maintenance using leading it technologies and management methods. We enthusiastically institute solutions in the fields of DevOps, SRE, low code, broadly understood Automation and AI.

The complexity and diversity of solutions allows to build close relationships with our clients on various levels, while also to give employees the opportunity to develop in a wide range of career paths. Our development teams are highly self-organizing and independent, capable in agile and lean software engineering practices.

YOUR TASKS

  • taking part in ServiceNow administration and development activities;
  • maintains ServiceNow support processes and checks that all requests for support are deal with according to agreed procedures;
  • working directly with the client;
  • administering ServiceNow instances;
  • manage upgrade planning and execution;
  • creating and updating documentation and procedures.

YOUR PROFILE

  • master’s, engineer’s, or bachelor’s degree;
  • 3+ years of experience working with ServiceNow platform, process consultancy and implementation;
  • ServiceNow System Administration certificate is welcome;
  • professional knowledge of relational databases;
  • basic knowledge on any kind of ITSM/CMDB/SELF-SERVICE corporate tools;
  • understanding of core ITSM and at least 2 additional ServiceNow modules/features (e.g. Service Catalog, ITOM, HR, SAM, ITBM, Orchestration);
  • understanding the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON;
  • good written and verbal communication skills (C1 English).

WHAT YOU'LL LOVE ABOUT WORKING HERE

Practical benefits: permanent employment contract from the first day; hybrid, flexible working model; equipment package for home office; private medical care with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform;

Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB;

Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Apply now!

ServiceNow Administrator

at Capgemini

Back to all Databases jobs
Capgemini logo
Consultancies

ServiceNow Administrator

at Capgemini

Mid LevelNo visa sponsorshipSQL/No-SQL Databases

Posted 6 days ago

No clicks

Compensation
Not specified

Currency: Not specified

City
Not specified
Country
Poland

As a ServiceNow Administrator at Capgemini, you will participate in ServiceNow administration and development activities, maintaining ServiceNow support processes and ensuring requests are handled per procedures. You will work directly with clients, administer ServiceNow instances, and manage upgrade planning and execution. You will also create and update documentation and procedures to support IT service management initiatives within the ADM Center.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR PROJECT

Application Development & Maintenance (ADM Center) provides comprehensive end-to-end IT services from business specification, through software development, implementation, to application maintenance using leading it technologies and management methods. We enthusiastically institute solutions in the fields of DevOps, SRE, low code, broadly understood Automation and AI.

The complexity and diversity of solutions allows to build close relationships with our clients on various levels, while also to give employees the opportunity to develop in a wide range of career paths. Our development teams are highly self-organizing and independent, capable in agile and lean software engineering practices.

YOUR TASKS

  • taking part in ServiceNow administration and development activities;
  • maintains ServiceNow support processes and checks that all requests for support are deal with according to agreed procedures;
  • working directly with the client;
  • administering ServiceNow instances;
  • manage upgrade planning and execution;
  • creating and updating documentation and procedures.

YOUR PROFILE

  • master’s, engineer’s, or bachelor’s degree;
  • 3+ years of experience working with ServiceNow platform, process consultancy and implementation;
  • ServiceNow System Administration certificate is welcome;
  • professional knowledge of relational databases;
  • basic knowledge on any kind of ITSM/CMDB/SELF-SERVICE corporate tools;
  • understanding of core ITSM and at least 2 additional ServiceNow modules/features (e.g. Service Catalog, ITOM, HR, SAM, ITBM, Orchestration);
  • understanding the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON;
  • good written and verbal communication skills (C1 English).

WHAT YOU'LL LOVE ABOUT WORKING HERE

Practical benefits: permanent employment contract from the first day; hybrid, flexible working model; equipment package for home office; private medical care with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform;

Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB;

Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on TikTok! — @capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Apply now!

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