Support Engineer
at Capgemini
Posted 5 days ago
No clicks
- Compensation
- Not specified
- City
- Not specified
- Country
- Ireland
Currency: Not specified
On-site Support Engineer role in a fast-paced, regulated environment based in Limerick. You will troubleshoot, upgrade software, write SQL queries, and manage BI dashboards, while monitoring application health to meet SLAs. The role involves cross-functional collaboration, contributing to coding standards and documentation, and implementing secure logging and RBAC. 5 days on-site in Limerick.
At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, we’ll provide everything you need to do your best work and become the best you can be.
YOUR ROLE
We are seeking a Support Engineer to work fully on site in a fast paced regulated environment. This role is ideal for someone who enjoys problem solving, collaborating cross functionally, and ensuring high performing applications that support critical business operations. The role is based in Limerick, 5 days onsite.
Key responsabilities of the role:
- Support services and implement software upgrades
- Write and run SQL queries and manage BI dashboards
- Monitor application health, resolve production issues, and meet SLAs
- Contribute to coding standards, documentation, and knowledge sharing
- Implement secure logging, audit trails, and role‑based access
- Write unit, integration, and end‑to‑end tests; support CSV activities.
YOUR PROFILE
- 3+ years of experience in a similar role.
- Strong understanding of application services, software upgrade processes, SQL, and BI reporting.
- Experience working in regulated industries (biopharma, healthcare, medical‑device, etc.)
- Knowledge of validation frameworks and documentation (URS, FS/DS, test plans, traceability).
- Experience implementing secure system controls (logging, RBAC, audit trails).
- Excellent communication skills and proven ability to work cross‑functionally.
- Ownership mindset with strong problem‑solving abilities in regulated operational contexts.
WHAT YOU'LL LOVE ABOUT WORKING HERE?
- Craft your own career path through continuous learning and personal growth
- Our commitment to maintain high ethical standards ensuring Diversity, Sustainability and Inclusion in our business practises
- Be a part of our professional communities role framework which promotes professional growth, career development and enhances Sogeti’s capabilities across different domains
Sogeti Ireland is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.
We embrace the value of diversity within Sogeti and the entrepreneurial spirit of our people. If you’re looking to join a company with a proven track record of success and that deeply values its people, Sogeti Ireland offers the opportunity for you to grow and advance.
Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.
