• Being responsible for operations (1st-level support) of the bank's central mainframe environment. These include :

          -  mainframe hardware (servers and storage),

          -  the z/OS operating system,

          -  databases (DB2),

          -  middleware (IMS, MQSeries, WebSphere Application Server);

• Updating of required documentation;
• Using of our standard tool for incident-, change-, and problem management;
• Identification and analysis of occurring outages and their escalation;
• Backup and recovery management;
• User support for business and technical issues;
• Manual intervention in automated processes;
• Identification of service improvements as well as implementation of these topics.

• Good knowledge with z/OS operating system and mainframe infrastructure (hardware and software);
• Experience with MainView, z/OS, IMS, DB2, Netview, System Automation;
• Experience with WebSphere Application Server for z/OS;
• Understanding of Mainframe high availability concepts (Parallel Sysplex) as well as disaster recovery features, functions and procedures;
• Experience with ServiceNow- ability to manage incidents and changes;
• Willingness to work in agile environment;
• Exceptional problem-solving skills, effective communication and interpersonal skills;
• Fluency in English – both written and verbal;
• University degree in IT or relevant.

In return we offer:

• Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
• Luxury package of additional health and dental insurance;
• Food vouchers in the amount of 128 BGN monthly;
• 6 additional annual days off for exceptional circumstances
• Employee assistance program for psychological, financial and legal consultations;
• Multisport card;
• Annual contribution of 300 BGN net per child for a summer camp/school/kindergarten for children up to age of 15;
• Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
• Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
• Friendly and supportive multicultural environment, open to new opinions and ideas.

Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.

Work-life balance; Health& Dental Insurance; Multisport Card; 25 up to 31 annual paid leave; 6 Exceptional Days Off; Food vouchers; Employee assistance program; Children Summer Camp Contribution; Learning Platforms

Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.

As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for a Senior Mainframe Host (System) Operations Engineer  in our Operations & Monitoring team. 

Apply now with your up-to-date CV in English!

Due to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.