As a Technical Business Expert you are responsible for the translation of business requirements into IT solutions and associated applications, i.e. acting as a link between business experts of Sales Analytics and IT development and deployment teams.

Your main duty is understanding and analyzing business requirements (actual/target) and define and designing the appropriate functional solutions, either as parametrization within the application or as functional IT concept to be realized by the development team.

You can advise and consult business as well as IT experts on functional concepts of the application and on business process or workflow optimization.

You will create concepts such as business processes as well as business data or specifications for the solution.

You are defining functional test scenarios as well as quality assurance measures. In that context you will be also supporting test-activities on test environments.

In case of incidents or issues, you will analyze and design solutions of the problems in close collaboration with other teams involved.

Your main tasks are:

• Cooperate with our internal customers to analyse and optimize our product, thereby increasing efficiency and accuracy.
• Identify customer needs and coordinate the implementation of requirements to achieve optimal results.
• Work closely with other teams and vendors to define standard functionalities and customizations.
• Support testers during testing phases and write manual test cases for both standard functionalities and customizations.
• Ensure compliance with data protection and regulatory guidelines when handling sensitive customer data and utilizing AI.
• Understand the dependencies between requirements to help prioritize and plan their implementation effectively.

Alternative tasks (depending on demand):

• Supporting data engineers’ team in their activities
• Supporting of maintenance team in rollouts and bug fixes
• Documenting specifications, writing concepts, and creating process flows for processes or configurations
• Writing business test scenarios and cases

Which technology & skills are important for us? 

• English B2/C1 level
• High knowledge of MS Office (Excel, PowerPoint)
• High knowledge of SQL
• High knowledge of collecting, measuring, organising, and analysing data
• High knowledge of technical business analysis
• Good knowledge of gathering documentation of business requirements and design

Nice to have:

• German B2+ level
• Knowledge of cloud solutions (preferably GCP)
• Knowledge of Python (Terraform)
• Basic knowledge of agile way of working (Scrum / Kanban, Jira / Confluence)
• Banking knowledge

Do not worry, if you do not have experience in some of the points - we will provide trainings for you! 

How?

Hybrid on Wersalska 6 street (Once a week work from the office - Łódź) 

Below you can find more information about Commerzbank and cluster:

Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so we are. We are leaving the traditional bank behind us and are choosing to move forward as a digital enterprise. This is exactly why we need talented people who will join us on this journey. We work in inter-locational and international teamwork in agile methodologies.

Description of the cluster:

Sales Analytics supports our sales teams with data-driven analyses, AI, and machine learning. We manage the bank's sales tools to deliver advanced insights to advisors and customers.

Our mission is to offer personalized services, empower sales units, and boost revenue through monitoring, reporting, and analyzing sales activities, enhancing customer experience and loyalty.

Operating across Frankfurt, Lodz, and Prague, we collaborate closely with private, business, and corporate client sales teams. Utilizing modern IT infrastructures and cloud solutions, we develop databases and frontend solutions, including Qlik dashboards.

Sales Analytics is the key hub for advanced analytics, AI, and sales management, data-driven banking and encouraging engagement with our Product Owners

What we offer?

• Medical care packages in Enel-med,
• Additional Generali insurance,
• Multisport Plus Card,
• Sodexo Lunch Pass card,
• Co-financing of glasses or contact lenses,
• PPE- Employee pension scheme, in which the employer's contribution is 5.5% of the monthly salary,
• Special offer at mBank for Commerzbank employees,
• Special offers within mBank group (including free access to Legimi ebooks, special offer in Orange, discounts in chosen car salons),
• Access to the Speexx e-learning language platform,
• Access to O’Reilly and Clix (Linkedin Learning) e-learning platform,
• Internal training program Skills@work (coffee Learning Session – informal quarterly meetings among employees focusing on a given technological or business issue, BigUP- individual mentoring program focused on soft skills development, Coach Academy – Technical training organized by employees for employees, Guilds – groups focusing on a given technology),
• External trainings,
• Interest groups and integration events,
• Relocation packages inside and outside Poland,
• Psychological support program for employee and family, additionally financial and legal consultations (chat, phone, 24/7),
• Additional holiday days after each year worked at Commerzbank (maximum 5 additional days),
• Compensation of up to 100% for sick pay (up to 33 days in a given calendar year),
• Equivalent for electricity and internet while working for home,
• Flexible working time,
• Masterbenefit – car subscription,
• Travel allowance of 150 pln for each arrival for the first year of work in Commerzbank for employees who are living outside of Łódzkie and their previous employer was located outside of Łódzkie.
• Annual bonus, which amount depends of the results of the bank.

Commerzbank Aktiengesellschaft Spółka Akcyjna oddział w Polsce

Ul. Wersalska 6

91-203 Łódź

Please add the following clause to your application:
1. I consent to the processing of personal data contained in this document by Commerzbank Aktiengesellschaft with its registered office in Kaiserstrasse 16, 60311 Frankfurt am Main, Germany, operating through the Branch in Poland with its registered office in Łódź, 91-203 Łódź, ul. Wersalska 6, KRS 0000631053, for the implementation of the current recruitment process and for the future recruitment for a period of 6 months, in accordance with the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data the free flow of such data and the repeal of Directive 95/46 / EC (RODO) and in accordance with the Act of 10 May 2018 on the protection of personal data (Journal of Laws of 2018, item 1000). I provided my personal data voluntarily and I declare that they are truthful. I have the right to withdraw this consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

2. I have read the content of the information clause, including information about the purpose and methods of processing personal data and the right to access my personal data and about the right to correct, rectify and delete it.