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Payroll Operate Services: Payroll Technology Analyst
General spec plus
3+ years experience of payroll technology maintenance and set up across APAC countries (Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Vietnam) preferred

EY grade/level: Senior (Rank 42)

Specific duties/responsibilities: 
•     This role will be a liaison between the technology team, payroll processing country teams and the clients. 
•    Should have knowledge on Multi Country Payroll Operation
•    Understands all phases of payroll processing. Should have knowledge on payroll inputs, processing, outputs and reports
•    Participate in requirement gathering, converting requirements to technical specifications and technical delivery
•    Should be able to support monthly operational deliveries
•    Should be able to debug and resolve queries from clients / country payroll teams as required
•    Knowledge on system interfaces between payroll systems
•    Preparation of project plans and weekly status updates
•    Assisting with other Ad Hoc requests as they come up

Requirements:
•    Bachelor’s degree in Analytics or Accounting or Business Administration with 3-5 years of experience in international payroll
•    Excellent customer service skills and ability to work effectively with all personality types under strict deadlines
•    High level of professionalism and demonstrated ability to communicate with various levels of management
•    Knowledge in Workday or any other HCM systems preferable 
•    Good to have knowledge on databases and SQL queries
•    Strong Excel skills required
•    Effective decision making, problem solving, analytical skills, teamwork
•    Organizational, multi-tasking and prioritizing skills

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