Location: Mumbai, Maharashtra, India

Join our team as a Resiliency Associate and help drive innovation in Reporting, Automation, and Business Intelligence solutions.

The Firmwide Resiliency Office (FRO), part of the Office of the Chief Financial Officer, is seeking a Resiliency Associate for our Reporting and Analysis Team in Mumbai, India. In this high-impact role, you will address complex resiliency challenges in the financial services industry, from regulatory demands to global events. You will collaborate with cross-functional teams to strengthen our Resiliency Program, all within an open and inclusive workplace that supports your professional growth and development.

As a Resiliency Associate, you will leverage data analytics and automation to drive improvements in reporting and business intelligence. Working closely with stakeholders, you will help shape future requirements and contribute to the development of innovative solutions. Your efforts will ensure the delivery of high-quality insights to senior leaders. This role offers the opportunity to deepen your expertise in Firmwide Resiliency practices while making a meaningful impact on the organization’s ability to respond to evolving challenges.

Job Responsibilities

• Develop and implement business intelligence solutions to automate reporting processes.
• Design and deliver visual reports, data models, and scenario-based analytics to strengthen the firm’s resiliency program.
• Coordinate discovery and refinement sessions with stakeholders to determine future requirements.
• Create proof-of-concept wireframes for presentations to senior leaders across the firm.
• Coordinate user testing, production readiness reviews, and post-production deployment validations.
• Assist in the execution of day-to-day workflow, tracking, and monitoring of all FRO reporting.
• Build subject matter expertise in Firmwide Resiliency processes and practices.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in a Science, Technology, Engineering and Mathematics (STEM) field.
• Detail-oriented with strong analytical and problem-solving abilities.
• Proven experience in automating processes and reports.
• Strong understanding of relational databases and data warehouse concepts.
• Working knowledge of SQL.
• Proficiency in Tableau and Alteryx.
• Experience with agile practices and tools (e.g., Jira, Confluence).
• Ability to analyze processes and translate high-level business requirements into detailed Jira stories.
• Excellent communication skills.
• Self-motivated, enthusiastic, and capable of working independently with minimal supervision, as well as collaboratively within a team.

Preferred Qualifications, Capabilities, and Skills

• Familiarity with data lake concepts; Databricks experience preferred.
• Experience with more than one visualization tool.
• Working knowledge of at least one scripting language, Python preferred.
• User experience with LLM and prompt engineering.