Provide application support for investment professionals, acting as an escalation point for incident management and leading communications with end-users and senior technology stakeholders. Responsibilities include onboarding users and trading teams, configuring sell-side trading connectivity, reviewing and automating processes, and resolving application outages efficiently.
As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source and AI solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.
What you’ll do
Provide application support to investment professionals covering equities and other asset classes
Act as a key escalation point for application incident management, leading communications with end-users and senior technology stakeholders on the progress and status of incident resolution
Onboard users and investment teams to internal systems and vendor platforms
Implement and regularly review processes, procedures, and policies, and introduce automation to improve team consistency and performance
Work with the sell-side to onboard and configure new trading connectivity
Review technology requests and incidents to ensure a high level of internal client service
What’s required
5+ years of application support experience within the financial services industry
Strong understanding of order management workflows in equities trading
Practical experience with FIX messaging for equities trading
Experience with SQL and other scripting languages
Experience working with Unix
Demonstrated ability to mentor individuals with varying levels of experience
Experience managing outage communications and proven ability to efficiently resolve application issues
Commitment to the highest ethical standards
We take care of our people
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
Fully-paid health care benefits
Generous parental and family leave policies
Mental and physical wellness programs
Volunteer opportunities
Non-profit matching gift program
Support for employee-led affinity groups representing women, minorities and the LGBTQ+ community
Tuition assistance
A 401(k) savings program with an employer match and more
About Point72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.
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A Career with Point72’s Technology Team
\n
As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source and AI solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.
What you’ll do
\n
Provide application support to investment professionals covering equities and other asset classes
Act as a key escalation point for application incident management, leading communications with end-users and senior technology stakeholders on the progress and status of incident resolution
Onboard users and investment teams to internal systems and vendor platforms
Implement and regularly review processes, procedures, and policies, and introduce automation to improve team consistency and performance
Work with the sell-side to onboard and configure new trading connectivity
Review technology requests and incidents to ensure a high level of internal client service
What’s required
\n
5+ years of application support experience within the financial services industry
Strong understanding of order management workflows in equities trading
Practical experience with FIX messaging for equities trading
Experience with SQL and other scripting languages
Experience working with Unix
Demonstrated ability to mentor individuals with varying levels of experience
Experience managing outage communications and proven ability to efficiently resolve application issues
Commitment to the highest ethical standards
We take care of our people
\n
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
Fully-paid health care benefits
Generous parental and family leave policies
Mental and physical wellness programs
Volunteer opportunities
Non-profit matching gift program
Support for employee-led affinity groups representing women, minorities and the LGBTQ+ community
Tuition assistance
A 401(k) savings program with an employer match and more
About Point72
\n
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.
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We’re a team of experts experimenting, discovering new ways to harness the power of open source and AI solutions, and embracing enterprise agile methodology. 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When you work here, we provide:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EFully-paid health care benefits\u003C/li\u003E\u003Cli\u003EGenerous parental and family leave policies\u003C/li\u003E\u003Cli\u003EMental and physical wellness programs\u003C/li\u003E\u003Cli\u003EVolunteer opportunities\u003C/li\u003E\u003Cli\u003ENon-profit matching gift program\u003C/li\u003E\u003Cli\u003ESupport for employee-led affinity groups representing women, minorities and the LGBTQ+ community\u003C/li\u003E\u003Cli\u003ETuition assistance\u003C/li\u003E\u003Cli\u003EA 401(k) savings program with an employer match and more\u003C/li\u003E\u003C/ul\u003E\u003Cbr\u003E\u003Ch3\u003EAbout Point72\u003C/h3\u003E\\n\u003Cp\u003EPoint72 is a leading global alternative investment firm led by Steven A. Cohen. 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Provide application support for investment professionals, acting as an escalation point for incident management and leading communications with end-users and senior technology stakeholders. Responsibilities include onboarding users and trading teams, configuring sell-side trading connectivity, reviewing and automating processes, and resolving application outages efficiently.
As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source and AI solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.
What you’ll do
Provide application support to investment professionals covering equities and other asset classes
Act as a key escalation point for application incident management, leading communications with end-users and senior technology stakeholders on the progress and status of incident resolution
Onboard users and investment teams to internal systems and vendor platforms
Implement and regularly review processes, procedures, and policies, and introduce automation to improve team consistency and performance
Work with the sell-side to onboard and configure new trading connectivity
Review technology requests and incidents to ensure a high level of internal client service
What’s required
5+ years of application support experience within the financial services industry
Strong understanding of order management workflows in equities trading
Practical experience with FIX messaging for equities trading
Experience with SQL and other scripting languages
Experience working with Unix
Demonstrated ability to mentor individuals with varying levels of experience
Experience managing outage communications and proven ability to efficiently resolve application issues
Commitment to the highest ethical standards
We take care of our people
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
Fully-paid health care benefits
Generous parental and family leave policies
Mental and physical wellness programs
Volunteer opportunities
Non-profit matching gift program
Support for employee-led affinity groups representing women, minorities and the LGBTQ+ community
Tuition assistance
A 401(k) savings program with an employer match and more
About Point72
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.
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A Career with Point72’s Technology Team
\n
As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source and AI solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.
What you’ll do
\n
Provide application support to investment professionals covering equities and other asset classes
Act as a key escalation point for application incident management, leading communications with end-users and senior technology stakeholders on the progress and status of incident resolution
Onboard users and investment teams to internal systems and vendor platforms
Implement and regularly review processes, procedures, and policies, and introduce automation to improve team consistency and performance
Work with the sell-side to onboard and configure new trading connectivity
Review technology requests and incidents to ensure a high level of internal client service
What’s required
\n
5+ years of application support experience within the financial services industry
Strong understanding of order management workflows in equities trading
Practical experience with FIX messaging for equities trading
Experience with SQL and other scripting languages
Experience working with Unix
Demonstrated ability to mentor individuals with varying levels of experience
Experience managing outage communications and proven ability to efficiently resolve application issues
Commitment to the highest ethical standards
We take care of our people
\n
We invest in our people, their careers, their health, and their well-being. When you work here, we provide:
Fully-paid health care benefits
Generous parental and family leave policies
Mental and physical wellness programs
Volunteer opportunities
Non-profit matching gift program
Support for employee-led affinity groups representing women, minorities and the LGBTQ+ community
Tuition assistance
A 401(k) savings program with an employer match and more
About Point72
\n
Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. For more information, visit https://point72.com/.
\n ","title":"IT Operations Engineer, Application Support","@type":"JobPosting","@context":"http://schema.org/"} CSJobDetailModule.init('{\"lastModifiedDateFormatted\":\"2026-01-12\",\"job\":{\"attributes\":{\"type\":\"Job__c\",\"url\":\"/services/data/v65.0/sobjects/Job__c/a03Vo00001G6EjJIAV\"},\"Id\":\"a03Vo00001G6EjJIAV\",\"Name\":\"IT Operations Engineer, Application Support\",\"Assigned_Internal_Recruiter__c\":\"0055b00000MwJHwAAN\",\"Job_Code__c\":\"PIT-0014224\",\"Experience__c\":\"Experienced Professionals\",\"Opened_Date__c\":\"2026-01-08\",\"Company__c\":\"0015b00001nlJvSAAU\",\"Posted_Location__c\":\"Stamford\",\"Area__c\":\"Technology & Engineering\",\"Team__c\":\"IT Support;Software & System Engineering\",\"Job_Description_External__c\":\"\u003Ch3\u003EA Career with Point72’s Technology Team\u003C/h3\u003E\\n\u003Cp\u003EAs Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. 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When you work here, we provide:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EFully-paid health care benefits\u003C/li\u003E\u003Cli\u003EGenerous parental and family leave policies\u003C/li\u003E\u003Cli\u003EMental and physical wellness programs\u003C/li\u003E\u003Cli\u003EVolunteer opportunities\u003C/li\u003E\u003Cli\u003ENon-profit matching gift program\u003C/li\u003E\u003Cli\u003ESupport for employee-led affinity groups representing women, minorities and the LGBTQ+ community\u003C/li\u003E\u003Cli\u003ETuition assistance\u003C/li\u003E\u003Cli\u003EA 401(k) savings program with an employer match and more\u003C/li\u003E\u003C/ul\u003E\u003Cbr\u003E\u003Ch3\u003EAbout Point72\u003C/h3\u003E\\n\u003Cp\u003EPoint72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and committing to our people’s long-term growth. 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