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Summary

 A Technical Consultant in SAP Concur is responsible for assisting customers and project teams in implementing Concur Travel and Expense Management SaaS applications.

 This role sits within the Global Services Group (STS) within SAP Concur and is based in Bangalore, supporting North American customers. Shifts Mandatory.

 Roles & Responsibilities

• Install, configure, integrate, and test SAP Concur software for client implementations

• Manage technical configuration of customer environments, including integration, interfaces, and technical settings.

• Collaborate with project managers, solution consultants, and sales to complete project milestones and transition clients to production

. • Deliver technical expertise on integration, feeds, loads, extracts, SSO, and system performance.

• Handle setup and scheduling of interfaces and system jobs, including secure data exchange (FTP/PGP).

• Troubleshoot imports, system jobs, and data integration issues.

• Maintain environments throughout implementation lifecycle (Configuration, Test, Production).

• Lead client training and knowledge transfer sessions.

• Support client testing cycles and provide recommendations for complex issues.

• Migrate configurations between test and production environments.

• Communicate status and progress regularly with project managers.

Skills & Requirements

• Bachelor’s degree or equivalent technical work experience

. • Basic MS SQL skills, experience with FTP/PGP file encryption, and strong knowledge of flat files, XML, and Excel.

• Understanding of data format conversion, SAML SSO technologies, ERP/HR systems integration, and cloud environments.

• Basic accounting principles and project management experience.

• Experience with major credit card provider data, banking gateways, and business travel data.

• Strong troubleshooting, analytical, communication, and presentation skills

 • Ability to work independently, prioritize workload, and learn new concepts quickly.

• Must be able to pass a background check.

#SAPConcur #ServiceDelivery #TechnicalConsultant 

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

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SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 442841  | Work Area: Customer Service and Support  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid

Job Segment: Testing, SAP, ERP, Cloud, Project Manager, Technology