{"hiringOrganization":{"logo":"https:\/\/careers.societegenerale.com\/themes\/custom\/sg_careers\/images\/LOGO_Groupe_EN.jpg","@type":"Organization","name":"Societe Generale","sameAs":"https:\/\/careers.societegenerale.com"},"employmentType":"Permanent contract","validThrough":"2026\/03\/20","datePosted":"2026\/01\/14","title":"L2 Support Analyst with French - IT (Information Technology) - Bucuresti, Bucuresti, Romania","@context":"http:\/\/schema.org\/","@type":"JobPosting","description":"Responsibilities

Societe Generale Global Solution Centre<\/strong>\u00a0(SG GSC)\u00a0<\/strong>acts as a business solution center for Societe Generale, one of the largest European financial groups. If you are looking for a great career opportunity within the IT world, then you are in the right place.<\/p>

We are seeking to hire a proactive team player to help us bring value in our line of work. As part of our team, you will put your soft skills, quick and outside of the box thinking to work and help us deliver excellent functional support service whilst improving your analytical abilities.<\/p>

What you will do:<\/p>

\u00a0Technical & Operational Support for <\/strong>Workforce administration in France:<\/p>

• Maintains organizational updates for Workforce administration applications as per business requests and report anomalies.<\/li>
• Ensure end to end support delivery for Workforce administration interdependent applications: master application (new application) and slave application.<\/li>
• Handle HR actors\u2019 requests: ticket monitoring and closing for each request received on access management, issues on the configuration, new configurations.<\/li>
• Provide feedback to the client on the opening and closure of the request and if necessary, processing time.<\/li>
• Creates and Maintains documentation up to date.<\/li>
• Handle incident management: log, track, and escalate issues to relevant teams.<\/li>
• Works in a Global Support L2\/L3 team across Romania, France and India as per the Agile@Scale set up.<\/li><\/ul>Profile required
  • Fluent in English and French: minimum B2 level in both written and oral communication.<\/li>
  • Basic SQL knowledge is a plus.<\/li>
  • Positive attitude and a cooperative person.<\/li>
  • Work experience in support functions.<\/li>
  • Very good attention to details.<\/li><\/ul>Why join us

    Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.<\/p>

    Plus, you will enjoy all our benefits<\/p>

    • competitive compensation & remuneration, including annual performance bonus;<\/p><\/li>

    • preventive healthcare plan, and group health & life insurance;<\/p><\/li>

    • wide range of flexible benefits within a monthly budget;<\/p><\/li>

    • office perks, wellbeing and mental health programs;<\/p><\/li>

    • various social benefits and bonuses for personal or family events;<\/p><\/li>

    • 9-to-5 workday and flexible work from home\/office environment;<\/p><\/li>

    • additional paid and unpaid time off, including Sabbatical leave;<\/p><\/li>

    • learning and growth opportunities based on individual development and career plans;<\/p><\/li>

    • unlimited access to various eLearning resources.<\/p><\/li><\/ul>Business insight

      We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you\u2019re joining us for a period of months, years, or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA.<\/p>

      If you too want to be directly involved, grow in a stimulating and caring environment, feel useful daily and develop or strengthen your expertise, you will feel right at home with us!<\/p>

      Still hesitating?<\/p>

      You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.<\/p>

      We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.<\/p>","identifier":{"@type":"PropertyValue","name":"Recruitment Societe Generale","value":"2600010V"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bucuresti","addressCountry":"Romania"}}} window.dataLayer = window.dataLayer || []; var aData = { customVarPage1: "L2 Support Analyst with French", customVarPage2: "Bucuresti", customVarPage3: "Permanent contract", customVarPage4: "2600010V", customVarPage5: "SG European Business Services", customVarPage6: "IT (Information Technology)", customVarPage7: "2026/01/14" } window.dataLayer.push(aData);

      Back to offers

      L2 Support Analyst with French

      IT (Information Technology)

      Apply

      Add to favorites

      Permanent contract

      Bucuresti, Bucuresti, Romania

      Hybrid

      Reference 2600010V

      Start date 2026/03/20

      Publication date 2026/01/14

      Responsibilities

      Societe Generale Global Solution Centre (SG GSC) acts as a business solution center for Societe Generale, one of the largest European financial groups. If you are looking for a great career opportunity within the IT world, then you are in the right place.

      We are seeking to hire a proactive team player to help us bring value in our line of work. As part of our team, you will put your soft skills, quick and outside of the box thinking to work and help us deliver excellent functional support service whilst improving your analytical abilities.

      What you will do:

       Technical & Operational Support for Workforce administration in France:

      • Maintains organizational updates for Workforce administration applications as per business requests and report anomalies.
      • Ensure end to end support delivery for Workforce administration interdependent applications: master application (new application) and slave application.
      • Handle HR actors’ requests: ticket monitoring and closing for each request received on access management, issues on the configuration, new configurations.
      • Provide feedback to the client on the opening and closure of the request and if necessary, processing time.
      • Creates and Maintains documentation up to date.
      • Handle incident management: log, track, and escalate issues to relevant teams.
      • Works in a Global Support L2/L3 team across Romania, France and India as per the Agile@Scale set up.

      Profile required

      • Fluent in English and French: minimum B2 level in both written and oral communication.
      • Basic SQL knowledge is a plus.
      • Positive attitude and a cooperative person.
      • Work experience in support functions.
      • Very good attention to details.

      Why join us

      Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

      Plus, you will enjoy all our benefits

      • competitive compensation & remuneration, including annual performance bonus;

      • preventive healthcare plan, and group health & life insurance;

      • wide range of flexible benefits within a monthly budget;

      • office perks, wellbeing and mental health programs;

      • various social benefits and bonuses for personal or family events;

      • 9-to-5 workday and flexible work from home/office environment;

      • additional paid and unpaid time off, including Sabbatical leave;

      • learning and growth opportunities based on individual development and career plans;

      • unlimited access to various eLearning resources.

      Business insight

      We are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years, or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA.

      If you too want to be directly involved, grow in a stimulating and caring environment, feel useful daily and develop or strengthen your expertise, you will feel right at home with us!

      Still hesitating?

      You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

      We are an equal opportunities employer, and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

      Diversity and Inclusion

      We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

      Share

      L2 Support Analyst with French

      Permanent contract

      Bucuresti, Bucuresti, Romania

      Hybrid

      Responsibilities Profile required Why join us Business insight Diversity and Inclusion

      Apply

      Add to favorites

      Titre

      Similar jobs

      L2 Support Analyst with French

      Permanent contract

      Bucuresti, Romania

      Cyber Security Senior Analyst - Qualys Vulnerability Management

      Permanent contract

      Bangalore, India

      Support Engineer

      Permanent contract

      Bucuresti, Romania

      Titre

      Jobs & contracts

      Read more
      { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://careers.societegenerale.com/en" } , { "@type": "ListItem", "position": 2, "name": "Job offers", "item": "https://careers.societegenerale.comhttps://careers.societegenerale.com/en/search" } , { "@type": "ListItem", "position": 3, "name": "L2 Support Analyst with French", } ] }
      • Home
      • Job offers
      • L2 Support Analyst with French