Specialist Software Engineer - Production Support
at Societe Generale
Posted 2 days ago
No clicks
- Compensation
- Not specified
- City
- Bengaluru
- Country
- India
Currency: Not specified
Provides 1st and 2nd level technical and functional application support for a wide range of applications within a global organization. Responsible for daily production monitoring, incident reporting, problem analysis, and release/change management, coordinating with business sponsors and IT teams. Part of the PRD/SUP team supporting the Equity Pricing Calculator, the role involves coordinating projects and maintaining strong relationships with developers and infrastructure teams. This is a permanent contract based in Bangalore, India.
As an Individual Contributor-<\/p>
The role requires decent technical knowledge (UNIX, Database), business \/functional skills. The role involves direct interaction with operations\/middle office. Besides of the day to day support, the employee is in charge of projects. Helped by the support manager,\u00a0resource works on projects which involves coordination and planning but also a direct relationship with the business line representatives\/sponsors. The employee is be part of the\u00a0 Application Support team. The PRD team is dedicated to the support of the applications developed for Equity Pricing Calculator. It aims at professionalizing support functions by allocating specific resources to that mission. As a member of the PRD\/SUP team, the employee is responsible for the following functions:
Provide Application Support for a wide range of applications working within a global organization<\/p>
- 1st and 2nd level Technical & functional support.<\/li>
- To work closely with the business, gathering their needs.<\/li>
- Daily Production monitoring<\/li>
- Process follow-up<\/li>
- Regular Interactions with Developers and infrastructure teams..<\/li>
- Responsible for handling Incident reporting, problem analysis, Request management<\/li>
- Handle Release\/Change \u00a0management.<\/li><\/ul>Profile required
As an Individual Contributor-<\/strong><\/p>
- Qualification-<\/strong> BE \/ B.Tech \/ MCA in Computer Science, Electronics or Electrical Engineering with an excellent academic track record<\/li>
- 4 to 6 \u00a0years of experience in Application support<\/li>
- Good Knowledge of ITIL process.<\/strong><\/li>
- Good Analytical and Problem-solving skills<\/li>
- Good technical knowledge on Unix and Oracle Database<\/li><\/ul>
Good to have:<\/strong><\/p>
- Experience in Investment Banking sector<\/li>
- Knowledge on Agile development methodologies, and exposure to CI\/CD tools like Jenkins<\/li>
- Good Communication skills<\/li>
- Database skills (MySQL & SQL server)<\/li>
- Exposure to Python, Shell scripting will be a plus<\/li><\/ul>Why join us
\u201cWe are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status\u201d.<\/p>Business insight
At Soci\u00e9t\u00e9 G\u00e9n\u00e9rale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you\u2019re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily\u00a0basis and develop or strengthen your expertise, you will feel right at home with us!<\/p>
Still hesitating?<\/p>
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.<\/p>
We are committed to support accelerating our Group\u2019s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (EaSG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.<\/p>","identifier":{"@type":"PropertyValue","name":"Recruitment Societe Generale","value":"25000LH7"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bangalore","addressCountry":"India"}}} window.dataLayer = window.dataLayer || []; var aData = { customVarPage1: "Specialist Software Engineer - Production Support", customVarPage2: "Bangalore", customVarPage3: "Permanent contract", customVarPage4: "25000LH7", customVarPage5: "SG Global Solution Centre", customVarPage6: "IT (Information Technology)", customVarPage7: "2025/11/26" } window.dataLayer.push(aData);
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IT (Information Technology)ApplyAdd to favoritesPermanent contractBangalore, IndiaHybridReference 25000LH7Start date ImmediatelyPublication date 2025/11/26Responsibilities
As an Individual Contributor-
The role requires decent technical knowledge (UNIX, Database), business /functional skills. The role involves direct interaction with operations/middle office. Besides of the day to day support, the employee is in charge of projects. Helped by the support manager, resource works on projects which involves coordination and planning but also a direct relationship with the business line representatives/sponsors. The employee is be part of the Application Support team. The PRD team is dedicated to the support of the applications developed for Equity Pricing Calculator. It aims at professionalizing support functions by allocating specific resources to that mission. As a member of the PRD/SUP team, the employee is responsible for the following functions:
Provide Application Support for a wide range of applications working within a global organization- 1st and 2nd level Technical & functional support.
- To work closely with the business, gathering their needs.
- Daily Production monitoring
- Process follow-up
- Regular Interactions with Developers and infrastructure teams..
- Responsible for handling Incident reporting, problem analysis, Request management
- Handle Release/Change management.
Profile required
As an Individual Contributor-
- Qualification- BE / B.Tech / MCA in Computer Science, Electronics or Electrical Engineering with an excellent academic track record
- 4 to 6 years of experience in Application support
- Good Knowledge of ITIL process.
- Good Analytical and Problem-solving skills
- Good technical knowledge on Unix and Oracle Database
Good to have:
- Experience in Investment Banking sector
- Knowledge on Agile development methodologies, and exposure to CI/CD tools like Jenkins
- Good Communication skills
- Database skills (MySQL & SQL server)
- Exposure to Python, Shell scripting will be a plus
Why join us
“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.
Business insight
At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (EaSG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.
Diversity and Inclusion
We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.Specialist Software Engineer - Production SupportPermanent contractBangalore, IndiaHybridApplyAdd to favoritesTitreSimilar jobsTitreJobs & contracts- Home
- Job offers
- Specialist Software Engineer - Production Support
- Qualification-<\/strong> BE \/ B.Tech \/ MCA in Computer Science, Electronics or Electrical Engineering with an excellent academic track record<\/li>
