Account Manager, Workspace, SMB (English)
at Alphabet
Posted 5 hours ago
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- Compensation
- Not specified
- City
- Not specified
- Country
- India
Currency: Not specified
As an Account Manager for Google's Cloud SMB Workspace, you will help grow Google Workspace adoption among small and medium businesses by managing relationships with customers and stakeholders. You will identify upsell opportunities within existing Workspace customers, collaborate with marketing, product teams, and reseller partners to drive growth, and translate insights into actionable business plans. The role focuses on English-speaking SMBs and requires strong client relationship management and cross-functional coordination. Location: Gurugram, India.
Account Manager, Workspace, SMB (English)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in one or more of the following: sales, building client relationships, or account management.
- Experience in technology sales, with a focus on developing relationships with current business customers and growing their spend.
- Ability to communicate in English fluently to support client relationship management in this region.
Preferred qualifications:
- Experience in executing email campaigns through marketing automation and CRM tools.
- Experience in selling with and through resellers.
- Experience in Google Workspace or promoting productivity tools.
- Experience in translating analysis and insights into business plans.
- Experience in SaaS promoting to Small and Medium Businesses (SMB) and Mid-Market customers.
- Ability to manage multiple tasks with shifting priorities and varying deadlines.
About the job
The Google Cloud Small/Medium Businesses (SMB) team focuses on working with small and medium-sized businesses, startups, and digital native customers.
Responsibilities
- Identify opportunities to upsell Google Workspace products to the existing Workspace customers.
- Cultivate Google Workspace usage, adoption, and customer satisfaction over the phone with customers.
- Liaise with marketing and product teams to improve the overall experience.
- Work with reseller partners to generate business opportunities through the partner channel.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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