Amazon Ads is transforming advertising by democratizing access to full-funnel solutions and premium video inventory for advertisers of all sizes. We operate at the intersection of commerce and media, offering an unparalleled suite of advertising products that help brands connect with customers throughout their entire journey—from awareness to consideration to conversion. Amazon Ads enables advertisers access to premium placements across Amazon's owned and operated properties, including Prime Video, Thursday Night Football, and Twitch, as well as high-quality publisher sites across the open internet. Whether you're a performance-focused brand looking to drive measurable outcomes or a storyteller seeking to build awareness through premium video, Amazon Ads provides the tools, insights, and reach to achieve your goals.

Amazon Ads is seeking an Ad Sales Manager of Account Management in New York for the Streaming TV New Business team. You will lead an organization of Sales AMs responsible for building relationships with new Amazon Ads customers. Internally, you will partner closely with prospecting sales reps, Product, GTM, Creative, Ad Tech, Programmatic, and Analytics. As a Manager, you will own revenue targets for your team and will be responsible for creating plans to achieve them.

You will coach and lead your team to be strategic consultants for their customers, providing media insights and strategies to meet customer objectives. You will leverage your experience and judgment to define organizational design, strategy, processes, tools, and incentives to accelerate net-new advertiser activation and maximize customer retention. You will drive the execution of your strategy, ensuring that your team is consistently delivering measurable results in advertiser satisfaction and YoY revenue growth, renewal rates as well as revenue targets. You will partner closely with sales leadership, peer leaders in the Insights and Performance Team, and product leadership to establish joint goals and strategies to drive both advertiser satisfaction and enable your team to achieve their revenue targets.

Key job responsibilities
As an Ad Sales Manager of Account Management for the Streaming TV business, your role is to enable your organization to effectively onboard customers, simplify the full-funnel ad buying process, and create lasting relationships with our customers.

In this role, you will lead and develop a team of Sales Account Managers focused on driving revenue growth and customer success across assigned accounts. Build high-performing sales teams through strategic hiring, coaching, and performance management aligned with Amazon's Leadership Principles.

Drive sales strategy execution by setting clear goals, monitoring pipeline health, and ensuring Account Managers prioritize customer engagement to become consultative partners. You will partner with other Sales and Creative Managers to optimize pod team coordination and account coverage models. You will own customer retention and expansion strategies by analyzing account health metrics, identifying growth opportunities, and implementing scalable playbooks.

You will establish operational excellence through standardized processes, clear role definitions across partner teams. Other responsibilities include developing talent through regular coaching, skill development programs, and career progression planning. You will foster a culture of data-driven decision-making, customer obsession, and continuous improvement while maintaining team engagement and performance standards.

Basic Qualifications

- Bachelor's degree or equivalent
- 6+ years of client-facing role including, but not limited to, digital marketing, analytics, or equivalent experience
- 3+ years of people management experience
- Experience using strong customer service, communication, and interpersonal skills
- Experience with influencing internal and external stakeholders
- Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth
- Adept at solving problems that span business and technology
- Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

- Bachelors’ or Master’s degree in Marketing, Advertising, Business, Economics, Statistics, Engineering; or equivalent; MBA is a plus
- Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing
- Influence process improvement that scales broadly; inventing and simplifying within existing processes
- Programmatic strategy and implementation experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 156,600.00 - 211,900.00 USD annually