AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

AWS is seeking a senior Field Sales Operations professional to partner with a senior sales leader to drive operational excellence supporting accelerated business growth.

This is a high influence position that is expected to drive operational improvements through data-driven decision making, providing strategic insight to senior leaders. Success in this position requires someone who can effectively balance strategic thinking with hands-on data analysis, while collaborating across AWS functions including Finance, Marketing, and Central Operations teams. This role is pivotal in shaping the future of the business through customer segmentation and territory planning, driving growth initiatives and operational excellence.

Key job responsibilities
- Working with leadership and other Sales Operations Managers to support the business unit’s weekly/monthly/quarterly/yearly cadence, performance management, annual goals, budgeting and ongoing forecasting processes
- Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, insights and dashboards to drive key business decisions across ANZ.
- Lead the development and provision of routine and ad-hoc analytic reports to AWS senior management regarding strategic initiatives, partner segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, and minimize overall report burden.
- Lead the modelling and development of recommendations for coverage/capacity/ competency planning aligned with targeted customer segmentation/verticals.
- Drive insights and strategic projects to increase efficiency and/or effectiveness internal in the Sales Operations team and in the field.

A day in the life
You hold a high quality bar and are an effective multi-tasker who can navigate a deadline-driven environment with grace and efficiency. You are comfortable interpreting and applying policy to decision making with empathy. You create and maintain strong working relationships across all levels and disciplines.

About the team
The ANZ Field Sales Operations team are advisors and partners to ANZ sales leaders driving sales success through operational excellence. The team sits within the APJ and Global Sales Operations organisation.

Basic Qualifications

- 5+ years of finance, business management and sales operations experience
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience using Microsoft Excel to manipulate and analyze data

Preferred Qualifications

- Experience working within a high-growth, technology company
- Experience working with, presenting to and influencing senior executives up to VP level

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.