Institutional Sales Manager (LATAM)
at Binance
Posted 7 hours ago
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- Compensation
- Not specified
- City
- Not specified
- Country
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Currency: Not specified
Binance is seeking an Institutional Sales Manager (LATAM) to acquire and develop relationships with global institutional/VIP clients. You will expand relationships with existing customers through ongoing communication, understand their needs, and build key customer service processes and feedback loops. You will analyze user behavior, prepare key customer analysis reports, and collaborate with internal teams to deliver optimal solutions and product feedback. The role involves remote work in a global team with travel for bespoke events and a fast-paced, high-pressure environment.
Responsibilities
- Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)
- Expanding the relationships with existing customers by sustained communication, understanding of their needs
- Building key customer service processes and systems, formulating management rules, and tracking the status of key customers
- Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions and product feedback
Requirements
- Sales experience (customer acquisition/ origination), having had a clear sales KPI
- Familiar with the use of a CRM tool
- Worked autonomously within a sales team. Experience in working with regional sales teams and in attending and hosting events to acquire new customers.
- At least 3-5 years working experience in sales and client services function with international financial background in banking, investments, FX sales
- Client portfolio including institutional clients, HNW individuals, prop trading firms, private bank customers with brokers, futures institutions or commercial banks and etc
- Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure
- Passionate about crypto. Industry experience would be of an advantage
- Fluency in English is required, fluency in additional languages would be a bonus

