Location: San Francisco, CA, United States

You are a strategic thinker, passionate about delivering solutions to clients. You have found the right team.

As a Payments Sales Associate you will be responsible for supporting Payments Sales Managers (PSM) and Payment Client Managers (PCM) with sales efforts and the day-to-day relationship support of clients in the MDE segment. This includes supporting proactive client engagement, collaboration with multiple internal partners, and development of solutions to meet strategic and complex needs of our corporate clients. You will also support key programs such as marketplace payments, corporate treasury, interest rate management, escalated servicing and implementation issues. The role involves working with Merchant Services, Working Capital & Trade, Treasury Services Sales, Corporate Bankers, the Investment Bank and other Product Teams to ensure the appropriate coordination and growth of the defined segments. 

The Marketplaces and Digital Ecosystems (MDE) team is a strategic sales and relationship management function that is responsible for owning, managing, and growing the Payments and Treasury relationships with some of the largest technology companies located in North America. The team works to effectively deliver the firm’s Payments products (treasury services, merchant services, liquidity, working capital & trade, commercial card, transactional FX, escrow, etc.) to our client base. 

Job Responsibilities 

• Assist PSM’s with the management of cross-functional/regional deals - support new bids by coordinating with product partners to develop solutions, understand/build pricing and profitability models, support RFP/RFI submissions, prepare client research, pitch materials, etc. 
• Develop a deep understanding of client needs including  third-party money, payments models flow of funds and global payouts 
• Develop account plans, briefing memos and support relationship reviews in partnership with the client service organization; understand the client's account structure, cash flow, product usage and global setup 
• Develop strong relationships within client organizations - anticipate client needs/challenges and proactively engage appropriate J.P. Morgan Payments partners to develop comprehensive solutions 

• Coordinate/negotiate KYC and onboarding documentation, internal credit processes, and help manage seamless integration with implementation partners - engage appropriate escalation points where necessary to meet client needs while managing expectations 

• Review and analyze transactional data to identify key trends, risks, pricing/billing inefficiencies and conduct pricing analysis and provide go forward strategy/recommendations 

• Think outside the box, identify new ways to advance team wide initiatives, and contribute as the voice of the client in cross-functional partner engagement to ensure alignment with broader firm wide interests and the client’s objectives

Required qualifications, capabilities, and skills  

• 2+ years experience in cash management, transaction banking, merchant acquiring or related field  
• Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions  
• Goal driven with the ability to foster innovation and solve problems creatively 
• Strong time management, organizational and planning skills and ability to manage multiple priorities concurrently with keen attention to follow-up coordination  
• Ability to mobilize internal networks and resources
• Must be proficient in Excel, Word and PowerPoint 
• BA/BS

FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.