Location: Los Angeles, CA, United States

Join the Commercial and Investment Bank Payments Sales team as North America Segment Head, Media & Entertainment!
 

As the North America Segment Head for Media & Entertainment within the Payments Corporate Sales team, you will serve as both a strategic leader and hands-on coach. You will manage and mentor a team of Payments Sales professionals, ensuring their success while also directly engaging with clients and driving business growth. In this role, you will be responsible for developing new business within the segment, executing a comprehensive sales strategy, and collaborating with internal partners to deliver best-in-class solutions. People management experience is required, as you will oversee the professional development and performance of your team.

Job Responsibilities:

• Lead, manage, and develop the Payments Sales team for the Media & Entertainment segment, acting as a player-coach by balancing leadership responsibilities with direct client engagement.
• Deepen and grow existing client relationships within the Media & Entertainment industry, focusing on subsegments such as Film, TV, Talent Agencies, Broadcasting, Publications, and Advertising.
• Develop new profitable business from prospective clients domestically and cross-regionally with global partners.
• Engage JPMorgan Bankers, and clients at senior and strategic levels to provide integrated payments solutions within a consultative and client-driven framework.
• Partner with internal product stakeholders when representing the client perspective in the development/evolution of complex products and solutions.
• Understand clients' business goals, environments, strategies, and industry trends to better determine their requirements and identify potential new business opportunities for JP Morgan Payments via appropriate solutions; traditional Treasury Services, Merchant Services, Trade & Working Capital, and Commercial Card.
• Understand the competition’s capabilities and gaps and how to position JP Morgan Payments.
• Manage client visitation and contact; promoting sales through frequent client meetings and discussions covering new products, market, and industry developments.
• Manage proposal writing and the entire sales process including both competitive RFIs/RFPs.
• Develop and enhance in-depth client knowledge and share it with the client coverage team for both new business development and management of client risk.
• Work closely with the coverage team to drive efforts to expand existing business with current clients, providing feedback to product managers and generating cross-sell opportunities by maintaining strong working relationships with other JP Morgan lines of business; partner with Sales Success, Client Service, and Implementations to retain, grow, and enhance existing client relationships.

Required Qualifications, Capabilities, and Skills:

• 10+ years of cash management, sales, and relationship management experience.
• Demonstrated people management experience, including leading, coaching, and developing high-performing teams.
• Proven ability to act as a player-coach, balancing leadership and direct client engagement.
• Knowledge and understanding of Payments products, including merchant acquiring and Trade.
• Competence in assessing new opportunities/contacting key decision makers.
• Strong account planning and demonstrated execution.
• Strong creative solution and problem-solving skills.
• Excellent verbal and written communication skills as well as negotiation skills.
• Superb attention to detail and time management skills.
• Understanding of Compliance and KYC processes.
• Effective collaboration, relationship-building, and interpersonal skills.

Preferred Qualifications, Capabilities, and Skills:

• Association for Financial Professionals (AFP) - Certified Treasury Professional Designation.
• Cash management, sales, and relationship management experience specifically within the Media & Entertainment industry.

FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.