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Harness your technical expertise to transform client challenges into solutions that elevate their journey
Bulge Bracket Investment Banks
Payments-Digital Channels & Connectivity-Client Solutions Architect-Executive Director
at J.P. Morgan
Tech LeadNo visa sponsorshipTech Sales
Posted 16 hours ago
No clicks
- Compensation
- Not specified
- City
- Chicago
- Country
- United States
Currency: Not specified
Senior Client Solutions Architect Director focused on Digital Channels & Connectivity, serving as the technical expert across a suite of products to design and tailor solutions for complex client use cases. Partners with clients, Engineering, Development and Delivery teams to drive product design, define enhancement requirements, and incorporate client feedback. Engages with Sales on solutioning, high-level pricing, pipeline and account planning, and advises/mentors Client Solutions Architect teams on strategies and best practices.
Location: Chicago, IL, United States
Leverage your deep technical knowledge to reshape how clients experience our products and help to elevate every client interaction.
As a Client Solutions Architect Director in Digital Channels & Connectivity, you are a technical expert for a set of products. You are well-versed in the sales cycle and in designing solutions to address clients’ complex problems. As a leader on your team with advanced technical capabilities, you leverage your skills to innovate on how products are solutioned, designed, enhanced, and modified, and create new ways for teams to successfully consult with clients to continuously improve their experience with the firm’s products.
Job responsibilities
- Advises Client Solutions Architect teams on the strategies and best practices for configuring and modifying the firm’s existing products and solutions, often in partnership with Technology, to fit complex client use cases
- Coordinates with clients and our Development and Delivery teams, drawing on technical knowledge, experience, and client feedback to lead product design and define the development requirements for enhancements
- Engages Sales in solutioning and mandating deal stages on high-level pricing, pipeline planning, and account planning
Required qualifications, capabilities, and skills
- 8+ years of experience or equivalent expertise working within a broad set of products to solve client use cases
- Extensive experience in partnering with clients in a technology field with engineers
- Experience in supporting a Sales team while pitching and delivering complex technical products, projects, or applications
- Demonstrated experience in structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices
