The Account Manager (AM) enables Microsoft to better serve clients by applying obsession to what clients care about and need, ensuring our Microsoft Advertising story is valued and understood, and building and maintaining solid trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency. The AM drives both revenue and client satisfaction across MSA’s performance solutions.

The Account Manager is a core member of the account team focused on driving data-driven optimizations aligned with client needs, executing campaigns, and driving solid coordination or internal resources for excellence in execution of core tasks, account transitions, and client account health.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

• You will Plan with Purpose Through Client Planning: Partners with the v-team, including AEs, Specialist team to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client types.​
• You will learn about the client’s business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption and partner with the Account Executive in development of sales plans for the client. Goals focus on Search and incubation product growth, as well as cross Microsoft opportunities and share accountability with the Account Executive and the team.
• You will influence existing Digital Marketing Managers and Directors, Digital Buying Groups and always leads with insights and data and tailor content and messages about ways to grow and optimize campaigns to increase business results as you influence Stakeholders and Decision Makers by sharing data insights and product demonstrations, bring to life how MSA can increase business results and satisfy customers’ key performance indicators (KPIs).
• You will optimize the existing book of client business to achieve sales targets and deliver excellent sales hygiene, consistently execute against pipeline, opportunity management, and revenue goals. Uses a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes as well as bring the best resources to overcome blockers and ensure success.
• You will support the Account Executive in building a negotiation plan to ensure smooth closing and timely renewal of contracts.
• You will maintain a positive approach during difficult objections & negotiations and ​demonstrate expertise in MSA’s features and incentives, including incubations products. Able to upsell and increase consumption of existing products, identify winning sales strategies, package them for efficiency and replicate them across similar client types.

Advertising Client Success IC3 - The typical base pay range for this role across the U.S. is USD $85,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $112,000 - $185,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.