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As a Customer Success Manager for Core Clouds, you will serve as the primary advocate for customers, ensuring successful adoption and value realization of Salesforce Core Cloud products. You will onboard new customers, drive product adoption, manage renewals, and identify expansion opportunities while partnering with sales, product, and support teams. You will translate customer feedback into product insights and work cross-functionally to remove blockers and optimize the customer journey. This role requires strong relationship management, strategic thinking, and a customer-first mindset in a fast-paced SaaS environment.