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Customer Success Manager, Director (Expansion & Growth)

at Salesforce

Tech LeadNo visa sponsorshipTech Sales

Posted 4 hours ago

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Compensation: Not specified
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Country: Not specified

Own and expand strategic customer relationships as a Director of Expansion & Growth, guiding customer success initiatives post-sale. Drive adoption, renewal, and upsell across a portfolio of enterprise accounts while representing voice of customer to product and sales teams. Build scalable programs for onboarding, adoption, health scoring, and risk mitigation to maximize customer value. Partner with Sales, Product, and Customer Support to drive expansion opportunities and achieve company growth targets.

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