Principal Renewals Manager
at Salesforce
Posted 4 hours ago
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Lead and own the end-to-end renewal strategy for a portfolio of enterprise customers, ensuring high renewal rates and customer satisfaction. Partner with Sales, Customer Success and Finance to drive renewal negotiations, pricing, and contract renewals. Identify upsell and expansion opportunities within renewals and implement programs to reduce churn. Champion best practices for renewal governance and data-driven performance metrics.
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