
Product Consultant - Delivery - Engine by Starling
at Starling Bank
Posted 8 hours ago
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- Compensation
- Not specified
- City
- Dubai
- Country
- Not specified
Currency: Not specified
The Product Consultant will be based in Dubai and play a key role in establishing and scaling Engine by Starling’s Middle Eastern business. The role involves client relationship management, supporting product implementation, and collaborating across business development, product management, and engineering teams to drive client success.
Description
At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.
Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business.
Starling Bank has seen exceptional growth and success in the UK, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.
We are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. We are looking for future leaders to come and join our team, to build client relationships, and work with them to understand their needs and how we can solve them with Engine’s technology.
Who are Engine by Starling
Engine is the technology arm of Starling Bank, headquartered in London with offices in Dublin, Sydney, Dubai and the UK. This role will be based in Dubai but may include travel.
We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our place of work in Dubai so that we're able to interact and collaborate in person, ideally 4/5 days per week in office.
Travel (including international) will likely be necessary depending on the client and nature of the engagement.
About the role
We are seeking a Product Consultant within the Client Solutions Division to be part of the core Engine team working to establish, grow and scale our Middle Eastern business and ensure the successful implementation of the Engine Platform for our clients in the region. The role provides a unique opportunity to be a very early hire in the region and work across a number of phases of Engine’s client lifecycle: business development, client discovery and client implementation.
Based in one of Engine’s regional offices, Dubai, you will contribute to growing the list of potential clients in the region as well as working closely with Product Management and Engineering to help shape Engine’s product roadmap to support these clients. You will develop strong relationships with our consulting and implementation partners. The role will also include supporting the delivery and successful implementation of the Engine platform for our clients in the Middle East.
We’re looking for a versatile, adaptable individual, who enjoys the challenge of a varied and collaborative role. You’ll enjoy problem solving, getting to the detail, helping new clients launch successful new and modern propositions and businesses, and supporting our clients throughout their transformation journeys.
What you'll get to do:
- Contribute to the success of the global Engine business as it scales, sharing your learnings from the region with the central and other regional Business Development and Client Delivery functions
- Build strong relationships both internally and within client and partner organisations, from establishing initial client relationships through to implementation
Client Discovery & Delivery:
- Work with our product and engineering teams through the Discovery and Delivery phases to agree on programme requirements and schedule, supporting the needs of current and future clients in the region
- Support clients and Engine’s Client Delivery function during the implementation of the Engine platform including supporting the programme transition from delivery (including design, iterative build and testing) into go-live.
- Use your understanding of the Engine product and specific domain knowledge to present a clear and compelling solution to the client, supporting work on integration and localisation.
Business development:
- Support early stage conversations, client workshops and demos, helping to identify and qualify genuine opportunities and contribute to marketing activities and conferences in the region
- Drive strategic client opportunities including supporting commercial and contractual conversations, preparing for pitches, and other marketing activities like events and thought leadership.
- Foster and maintain strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies.
Read more about our Product Consultant, Cam Jarvis's, time here: https://enginebystarling.com/careers/product-consultant/
