At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business.

Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. Some travel (including international) will be necessary, depending on the client and nature of the engagement.

Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech.

About the role

We are seeking a Solution Architect to be part of the core Engine team working to establish, grow and scale our Middle Eastern business and ensure the successful implementation of the Engine Platform for our clients in the region. This role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences, including prospective clients.

Based in one of Engine’s regional offices, Dubai, you’ll be responsible for providing deep technical expertise to both the client and internal stakeholders as part of the full client lifecycle: business development, client discovery, implementation and ongoing delivery of new Engine features for existing clients. You'll act as a trusted advisor that is able to guide and challenge clients in a respectful manner to ensure they receive the highest level of value from their technology investments. During implementation, this includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges, understand best practice and achieve seamless integrations. Your contributions will also extend to shaping Engine's product roadmap and supporting sales efforts through technical demos and client workshops.

In addition, you will be a technical champion for our existing clients in the region, ensuring their ongoing success. You'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities.

What you’ll get to do

Business development:

• Confidently discuss every stage of the technology adoption cycle all the way from the CEO to the developer.
• Support sales and business development teams through establishing trusted advisor relationships and maintaining a strong network with decision-makers and senior technical stakeholders / buyers throughout the sales process.
• Collaborate with internal subject matter experts and engineers to devise client solutions and feedback client insights to drive product strategy
• Support implementation partners and SIs in understanding Engine
• Support formal RFPs and informal client workshops and proposals from a technical perspective
• Support clients with sandbox environments and PoCs

Client Discovery & Delivery:

• Support requirements gathering process and provide technical expertise to manage scope and contribute to solution design
• Support the planning for discovery alongside the Product team and helping to estimate build and delivery timelines/effort
• Help determine technical risk and engineering effort associated with a client solution and suggest mitigation options
• Interface with the Product & Delivery teams, articulating client requirements, to ensure smooth transition from Sales to Delivery
• Collaborating closely with Engine Engineering and Product teams, you'll help design, build, and deliver new features – from initial concept to deployed APIs, mobile journeys, and Management Portal enhancements.

Client success:

• Collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform.