Amazon's global Finance Operations processes millions of transactions daily. Manual workflows create bottlenecks, errors compound at scale, and finance teams spend valuable time on repetitive tasks rather than strategic analysis. The cost? Reduced efficiency, delayed insights, and missed opportunities to optimize operations across the company.

The Finance Automation (FinAuto) Experience Design team eliminates these inefficiencies by designing intelligent, human-in-the-loop (HITL) tools that transform how finance operations work at scale. We leverage AI and automation to create scalable solutions that empower Amazon's Finance Operations (FinOps) teams to work faster, more accurately, and more strategically.

AI assists, recommends, and augments human judgment rather than replacing it. We design experiences where automation handles repetitive work while humans focus on decisions that require expertise and context.

We operate in a fast-paced, highly ambiguous space, building both 0→1 products and evolving mature platforms used globally. Our work directly impacts operational efficiency and financial accuracy across Amazon's worldwide operations.

We're seeking a UX Designer who thrives in complexity, thinks in systems, and designs for scale. You'll own end-to-end design across all phases of product development, from early concept exploration through launch and iteration, defining experiences in partnership with Product Management, UX Research, Engineering, and business stakeholders.

This role demands strong systems thinking and the ability to translate loosely defined problem spaces into clear, executable design solutions. You'll navigate ambiguity, program complexity, and emerging technologies while ensuring design-led programs drive meaningful operational change.

Your designs will directly reduce operational overhead, eliminate manual errors, and empower finance teams to focus on strategic work that drives business value.


Key job responsibilities
- Own end-to-end design for FinOps workflows and tools
- Translate ambiguous problem spaces into clear, user-centered solutions
- Design solutions with the broader system in mind, considering how changes impact related tools, workflows, and processes.
- Contribute to and evolve our design system and component library
- Partner closely with Product, Engineering, and UX Research
- Participate in peer design reviews and knowledge sharing
- Proactively drive customer understanding through lightweight research, concept testing, and close partnership with UX Research to inform and de-risk design decisions

Basic Qualifications

- 5+ years of design experience
- Have an available online portfolio
- Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
- 3+ years of delivering design solutions as a UX designer or interaction designer experience
- Bachelor's degree
- Experience designing software for end users or enterprise customers

Preferred Qualifications

- Experience designing AI-powered or HITL systems, or a strong interest in learning and applying AI-driven design principles.
- Experience contributing to or building design systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 74,300.00 - 124,000.00 CAD annually