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Design Lead- In-house Creative Agency - SVP - London

at Citi

Back to all UI/UX jobs
Citi logo
Bulge Bracket Investment Banks

Design Lead- In-house Creative Agency - SVP - London

at Citi

Tech LeadNo visa sponsorshipUI/UX

Posted 6 days ago

No clicks

Compensation
Not specified GBP

Currency: £ (GBP)

City
London
Country
United Kingdom

Lead the in-house creative agency design team at Citi in London, establishing and enforcing design systems, brand guidelines, and best practices to ensure consistency and quality across internal outputs. Define and champion the global design vision and strategy for internal campaigns, digital platforms, and corporate communications. Manage and mentor a diverse team of designers, collaborating with product, marketing, and communications to translate business requirements into compelling design solutions. Oversee end-to-end design processes, stay ahead of design trends, and drive engagement and brand impact within Citi's ecosystem.

Design Lead- In-house Creative Agency - SVP - London

Job Req Id:
26931141
Location(s):
London, England, United Kingdom
Job Type:
Hybrid
Posted:
Jan. 22, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Responsibilities:

  • Establish and enforce best practices, design systems, and brand guidelines to ensure consistency, quality, and efficiency in all creative deliverables.
  • Define and champion the global design vision and strategy for all internal creative output, ensuring strong alignment with the company's overarching brand identity, values, and business objectives.
  • Lead, mentor, and inspire a diverse team of designers within the in-house creative agency, fostering a culture of innovation, collaboration, and design excellence.
  • Oversee the end-to-end design process for critical internal campaigns, digital platforms, marketing materials, and corporate communications across various business units.
  • Collaborate closely with internal stakeholders across product, marketing, communications, and other departments to translate business requirements into compelling and effective design solutions.
  • Conduct internal research and gather feedback to continuously refine design approaches and enhance user/audience engagement within the company's ecosystem.
  • Stay ahead of design trends, tools, and industry innovations to continually elevate the in-house creative agency's capabilities and output.

Qualifications:

  • Proven experience in a design leadership role, with experience managing design within a large corporate or in-house creative environment.
  • Experience of developing large scale design projects for complex organizations, including brand identity design systems.
  • An exceptional portfolio demonstrating strategic design thinking, a deep understanding of corporate brand application, and a track record of delivering impactful creative solutions.
  • Expertise across multiple design disciplines, including branding, digital design, print, motion graphics, all applied within a corporate brand context.
  • Outstanding leadership, communication, and interpersonal skills, with a demonstrated ability to influence and collaborate effectively with senior internal stakeholders.
  • Demonstrated ability to navigate and thrive in a complex, fast-paced corporate environment, managing multiple internal priorities.
  • A strategic mindset with a clear understanding of how design drives internal engagement, brand perception, and business results within a large organization.

Education:

  • Bachelor's or Master's degree in Graphic Design, Communication Design, or a related creative field. Equivalent professional experience will also be considered.

This role reports directly to the Global Head of In-House Creative and holds a position on the agency's leadership team.

About the team

Citi’s in-house creative agency functions as a dedicated creative partner to our global business, leveraging deep knowledge of Citi and its clients to develop campaigns and content that consistently drive superior client outcomes. This dynamic team is responsible for producing a full suite of marketing content, encompassing strategic campaign development, exceptional design craft, and agile content production. Located between London and New York, their diverse portfolio includes engaging video, impactful social media content, insightful podcasts, immersive experiential campaigns, and comprehensive marketing collateral.

------------------------------------------------------

Job Family Group:

Marketing

------------------------------------------------------

Job Family:

Communication & Creative Services

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Design Lead- In-house Creative Agency - SVP - London

at Citi

Back to all UI/UX jobs
Citi logo
Bulge Bracket Investment Banks

Design Lead- In-house Creative Agency - SVP - London

at Citi

Tech LeadNo visa sponsorshipUI/UX

Posted 6 days ago

No clicks

Compensation
Not specified GBP

Currency: £ (GBP)

City
London
Country
United Kingdom

Lead the in-house creative agency design team at Citi in London, establishing and enforcing design systems, brand guidelines, and best practices to ensure consistency and quality across internal outputs. Define and champion the global design vision and strategy for internal campaigns, digital platforms, and corporate communications. Manage and mentor a diverse team of designers, collaborating with product, marketing, and communications to translate business requirements into compelling design solutions. Oversee end-to-end design processes, stay ahead of design trends, and drive engagement and brand impact within Citi's ecosystem.

Design Lead- In-house Creative Agency - SVP - London

Job Req Id:
26931141
Location(s):
London, England, United Kingdom
Job Type:
Hybrid
Posted:
Jan. 22, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Responsibilities:

  • Establish and enforce best practices, design systems, and brand guidelines to ensure consistency, quality, and efficiency in all creative deliverables.
  • Define and champion the global design vision and strategy for all internal creative output, ensuring strong alignment with the company's overarching brand identity, values, and business objectives.
  • Lead, mentor, and inspire a diverse team of designers within the in-house creative agency, fostering a culture of innovation, collaboration, and design excellence.
  • Oversee the end-to-end design process for critical internal campaigns, digital platforms, marketing materials, and corporate communications across various business units.
  • Collaborate closely with internal stakeholders across product, marketing, communications, and other departments to translate business requirements into compelling and effective design solutions.
  • Conduct internal research and gather feedback to continuously refine design approaches and enhance user/audience engagement within the company's ecosystem.
  • Stay ahead of design trends, tools, and industry innovations to continually elevate the in-house creative agency's capabilities and output.

Qualifications:

  • Proven experience in a design leadership role, with experience managing design within a large corporate or in-house creative environment.
  • Experience of developing large scale design projects for complex organizations, including brand identity design systems.
  • An exceptional portfolio demonstrating strategic design thinking, a deep understanding of corporate brand application, and a track record of delivering impactful creative solutions.
  • Expertise across multiple design disciplines, including branding, digital design, print, motion graphics, all applied within a corporate brand context.
  • Outstanding leadership, communication, and interpersonal skills, with a demonstrated ability to influence and collaborate effectively with senior internal stakeholders.
  • Demonstrated ability to navigate and thrive in a complex, fast-paced corporate environment, managing multiple internal priorities.
  • A strategic mindset with a clear understanding of how design drives internal engagement, brand perception, and business results within a large organization.

Education:

  • Bachelor's or Master's degree in Graphic Design, Communication Design, or a related creative field. Equivalent professional experience will also be considered.

This role reports directly to the Global Head of In-House Creative and holds a position on the agency's leadership team.

About the team

Citi’s in-house creative agency functions as a dedicated creative partner to our global business, leveraging deep knowledge of Citi and its clients to develop campaigns and content that consistently drive superior client outcomes. This dynamic team is responsible for producing a full suite of marketing content, encompassing strategic campaign development, exceptional design craft, and agile content production. Located between London and New York, their diverse portfolio includes engaging video, impactful social media content, insightful podcasts, immersive experiential campaigns, and comprehensive marketing collateral.

------------------------------------------------------

Job Family Group:

Marketing

------------------------------------------------------

Job Family:

Communication & Creative Services

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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