Content Design, Vice President
at J.P. Morgan
Posted 12 hours ago
No clicks
- Compensation
- Not specified USD
- City
- New York City
- Country
- United States
Currency: $ (USD)
Lead the strategy and execution of content design for JPMorgan Chase’s digital experiences, focusing on inclusive and usable product content. Develop and implement content strategies, architecture, and narrative guidelines across multiple products, collaborating with cross-functional teams. Champion inclusive language, conduct or guide customer research, facilitate discovery workshops, and socialize frameworks to secure senior leadership alignment. Leverage AI-powered tools to accelerate ideation and testing of content concepts.
Location: New York, NY, United States
Elevate user engagement through strategic content design, fostering inclusive and intuitive digital experiences.
As a Vice President of Content Design in
Job responsibilities
• Develop and implement content design strategies for multiple components of a product or a series of products, ensure alignment with business requirements and user experience goals
• Facilitate discovery workshops with cross-functional stakeholders
• Collaborate with cross-product teams to craft guidelines and frameworks that can be utilized across Channels-owned spaces and LOBs
• Socialize guidelines and frameworks in different forums, at different altitudes and adjusting, as necessary, based on input
• Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey
• Leverage AI-powered tools to accelerate content ideation and testing
• Influence and secure senior leadership alignment on content recommendations
• Be a key partner in content-focused user research
Required qualifications, capabilities, and skills
• 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms
• Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites
• Expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices
• Extensive experience facilitating workshops for product and experience design, creating compelling content journeys
• Advanced technical literacy and deep understanding of content platforms and their impact on user experience
Preferred qualifications, capabilities, and skills
• Experience with crafting guidelines and frameworks
• Deep understanding of design systems and patterns (both design and content patterns)
Content Design, Vice President
at J.P. Morgan
Content Design, Vice President
at J.P. Morgan
Posted 12 hours ago
No clicks
- Compensation
- Not specified USD
- City
- New York City
- Country
- United States
Currency: $ (USD)
Lead the strategy and execution of content design for JPMorgan Chase’s digital experiences, focusing on inclusive and usable product content. Develop and implement content strategies, architecture, and narrative guidelines across multiple products, collaborating with cross-functional teams. Champion inclusive language, conduct or guide customer research, facilitate discovery workshops, and socialize frameworks to secure senior leadership alignment. Leverage AI-powered tools to accelerate ideation and testing of content concepts.
Location: New York, NY, United States
Elevate user engagement through strategic content design, fostering inclusive and intuitive digital experiences.
As a Vice President of Content Design in
Job responsibilities
• Develop and implement content design strategies for multiple components of a product or a series of products, ensure alignment with business requirements and user experience goals
• Facilitate discovery workshops with cross-functional stakeholders
• Collaborate with cross-product teams to craft guidelines and frameworks that can be utilized across Channels-owned spaces and LOBs
• Socialize guidelines and frameworks in different forums, at different altitudes and adjusting, as necessary, based on input
• Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey
• Leverage AI-powered tools to accelerate content ideation and testing
• Influence and secure senior leadership alignment on content recommendations
• Be a key partner in content-focused user research
Required qualifications, capabilities, and skills
• 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms
• Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites
• Expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices
• Extensive experience facilitating workshops for product and experience design, creating compelling content journeys
• Advanced technical literacy and deep understanding of content platforms and their impact on user experience
Preferred qualifications, capabilities, and skills
• Experience with crafting guidelines and frameworks
• Deep understanding of design systems and patterns (both design and content patterns)
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