Location: New York, NY, United States

We are looking for a passionate Education and Engagement Lead, Trainer to join our Digital Accessibility team

As an Education and Engagement Lead, Trainer within our Digital Accessibility Team, you will help achieve our team’s mission: to raise awareness of, skills in, and engagement with Accessibility across Consumer Community Banking, and beyond. You will also assume a leadership role, heading and coordinating all trainings and education conducted by the Engagement team to ensure cohesion, efficiency, and efficacy. This role provides an opportunity to advocate for digital inclusivity and to shape the accessibility of our products, making a significant impact on users of all abilities.

Job responsibilities:

• Understand the entirety of the Digital Accessibility Engagement team’s education-related book of work with an eye towards identifying and addressing gaps and overlaps
• Own the end-to-end process of creating, maintaining, and delivering comprehensive training, in person and remotely, for Designers (covering all disciplines within) to craft and deliver digital experiences in compliance with the firm’s adherences to the Americans with Disabilities Act and WCAG 2.1 
• Partner with peers and colleagues to stay up to date on relevant tools, standards, and updates related to Accessibility and UX/CX at JPMC
• Establish and own a reasonable method of community engagement and consultation services (e.g. running an office hour, help desk, chat space, etc.)
• Foster regular social-professional connections with colleagues beyond immediate team through coffee chats and professional meetups
• Support the team’s overall goals and responsibilities 
• Contribute to coverage for other trainings within our remit: Developers, Designers, Product Owners, Screen Readers, others as they arise or get assigned
• Actively participate in relevant Communities of Practice, Centers of Excellence, and other forums

Required qualifications, capabilities, and skills:

• Posses minimum of 5+ years of relevant experience in accessibility space
• Enthusiasm for teaching, even to those who might not want to be taught
• Optimism about making a difference re: improving the Accessibility of JPMorganChase, one person at a time if need be
• Curiosity and an appetite for learning and exploring possibilities
• Comfort with trying things for the sake of it, and acceptance that not everything will be a success, but you will always learn something from trying
• Awareness of and appreciation for controls, compliance, and regulatory requirements guiding and shaping what we do and how we do it