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Experience Design Associate

at J.P. Morgan

JuniorNo visa sponsorshipUI/UX

Posted 17 hours ago

No clicks

Compensation: Not specified GBP
City: London
Country: United Kingdom

Join the Digital Markets Experience Design team to design engaging, user-centred experiences for B2B institutional banking applications. You will work with senior design leads to develop user-focused solutions, contribute to design strategy, and champion inclusive design across product and technology teams. The role emphasizes iterative design, user feedback, and data-informed decisions to improve experiences across platforms, while collaborating with stakeholders to align requirements and roadmaps. This is a fast-paced opportunity to shape the next generation of digital tools within a leading global financial institution.

Location: LONDON, United Kingdom

As an Associate Product Designer in Digital Markets, you'll enhance user experiences across our products, delivering value to both the business and customers. In our fast-paced environment, you'll work with senior design leads to create user-centred solutions for complex challenges. Your expertise in experience strategy and inclusive design will be key as you collaborate with product and technology teams on impactful projects. You'll focus on inclusivity and user needs to drive the next generation of our digital tools, achieving business outcomes and enriching the customer experience.

We are part of an exciting and growing global organization where you will enjoy frequent communication with project stakeholders and be an active player in a flourishing in-house design community. By applying to this posting, you will be considered for multiple roles.

About the role

Design and deliver engaging, user-centred experiences for B2B applications used by our institutional banking clients
Help grow and foster a high-performance design team by overseeing the implementation of standards across product suites and championing Design
Operate with an iterative design mindset, incorporating user feedback and insights to continuously improve the overall user experience of our offerings
Actively participate in design strategy, product definition, and roadmap planning in a multidisciplinary environment with product, design, and technology partners
Analyze market trends, gather feedback from user research, and leverage data insights to inform design decisions and optimize user experiences across various platforms and channels
Work closely with stakeholders, product, and technology teams to present your work and ensure requirements are clearly communicated, agreed, and implemented as specified

About you

Passionate about design and able to articulate the value of the design process in developing products and services
Highly proficient with design tools such as Figma and comfortable designing at different levels of fidelity
Experienced in delivering design solutions in complex business domains, collaborating effectively with product, development, business, and technology teams
Constantly pushing your limits, seeking opportunities to improve, and comfortable receiving feedback and critique, building on the ideas of others
Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes

Preferred qualifications, capabilities, and skills

Experience designing for complex domains or environments, such as financial services, consulting, enterprise software, or other regulated industries, with a proven ability to navigate ambiguity and deliver solutions in fast-paced, matrixed organizations
Familiarity with Agile methodologies and experience working within cross-functional teams to deliver iterative design solutions aligned to strategic business objectives
Strong business acumen and ability to adapt design approaches for diverse user groups and global teams

What we offer

Opportunity to contribute within a well-established in-house design community focused on professional growth
Work as part of a highly skilled design team addressing complex business challenges and delivering client-centric solutions
Collaborate with experienced senior design professionals in investment banking at a leading global financial institution
Be part of a work environment that values collaboration and team engagement, with regular opportunities for networking and knowledge sharing
Access to a comprehensive benefits package, including competitive financial rewards, parental leave, health and wellness programs, and lifestyle benefits

About Digital Markets

The Digital Markets team are at the forefront of innovation, developing new capabilities and tools to future-proof our Markets business and enhance the services we offer. We provide a comprehensive suite of financial services and tools tailored for institutional clients, encompassing investment banking, asset management, and treasury services.

Our cutting-edge platforms and applications grant seamless access to research, analytics, trading, and execution services across a diverse range of asset classes, including equities, fixed income, commodities, and foreign exchange.

Designed with our clients in mind, our solutions empower informed investment decisions by delivering comprehensive market data, insights, and analysis. Additionally, our products streamline trade execution and risk management, making them indispensable resources for institutional investors, corporations, and other financial market participants.

Find out more at

https://www.jpmm.com

We Value Diversity

We value the unique skills of every person in our team, and we are building an organization that thrives on diversity. We encourage professional growth and career development. If you’re looking to build your career as part of a global Digital Markets Experience Design team tackling big challenges that impact people and companies all around the world, we want to meet you. Apply today and put your passion for experience design to work with us.

Shape the future of user experience with strategic design initiatives that blend business needs and user insights. We are actively seeking an experienced and dynamic product designer to join our award-winning Digital Markets Experience Design team.

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