Bulge Bracket Investment Banks

Experience Design Senior Associate - Operations

at J.P. Morgan

Mid LevelNo visa sponsorshipUI/UX

Posted 16 hours ago

No clicks

Compensation: Not specified
City: Mumbai
Country: India

Join us to shape digital experiences that advance accessibility and innovation in financial services. As an Experience Design Senior Associate in the Operations team, you will apply advanced experience design principles to create inclusive, accessible solutions for a diverse user base. You will collaborate with cross-functional teams to translate user needs into business value, driving iterative improvements and strategic thinking. You will analyze market trends and research findings to inform design decisions and ensure alignment with product goals.

Location: Mumbai, Maharashtra, India

Join us for an exciting opportunity to shape digital experiences that drive accessibility and innovation in financial services.

As an Experience Design Senior Associate within the Operations team, you will leverage your advanced knowledge of experience design principles to create innovative, inclusive, and accessible solutions for a diverse range of users. You will collaborate with cross-functional teams to align user needs with business goals, driving continuous improvement and strategic thinking in our offerings.

Job responsibilities

Design and develop elegant solutions to interaction problems, ensuring consistency across products and platforms

Apply advanced knowledge of information architecture and storyboarding to enhance navigation and user satisfaction

Conduct data-driven analyses to inform design decisions and transform information into valuable insights

Collaborate with teams to incorporate inclusive design principles and accessibility guidelines

Operate with an iterative design mindset, incorporating user feedback to improve user experience

Assist in analyzing market trends, user research, and behavior to inform design and strategy

Required qualifications, capabilities, and skills

Three years in a user experience design or equivalent role dedicated to digital products and services

Proven ability to create visually appealing and functional designs using industry-standard tools such as Figma, Sketch, or Adobe Creative Suite

Demonstrated experience designing and optimizing user experiences across web, mobile, and other digital channels

Experience interpreting complex data and transforming it into actionable insights for decision-making

Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies

Hands-on experience collaborating with cross-functional teams in a large corporate environment

Solid understanding of the Software Development Life Cycle and agile methodologies

Preferred qualifications, capabilities, and skills

Experience designing solutions for internal tools or expert users

Experience in an Agile environment and collaboration with product, technology, and data partners

Design inclusive, user-centric digital experiences in financial services as a key member of our Operations team.

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