Bulge Bracket Investment Banks

Experience Design Senior Associate

at J.P. Morgan

Mid LevelNo visa sponsorshipUI/UX

Posted a month ago

No clicks

Compensation: Not specified
City: Mumbai
Country: India

Join the Consumer and Community Banking Operations team to design inclusive, accessible, and data-informed digital experiences across web and mobile. You will collaborate with cross-functional teams to solve interaction problems, apply information architecture and storyboarding, and iterate using user feedback. The role involves conducting tactical research (heuristic evaluations, usability testing), transforming complex data into actionable insights, and evangelizing UX practices. Strong hands-on experience with tools like Figma and a focus on accessibility and inclusive design are expected.

Location: Mumbai, Maharashtra, India

Join us to advance your experience design career and make a meaningful impact on our products and services.

As an Experience Design Senior Associate within the Consumer and Community Banking Operations team, you will collaborate with cross-functional teams to create innovative, inclusive, and accessible solutions for a diverse range of users. You will leverage your expertise in experience design to drive strategic improvements and deliver seamless, enjoyable experiences for our customers.

Job responsibilities

Design and develop elegant solutions to interaction problems, ensuring consistency across products and platforms

Apply advanced knowledge of information architecture and storyboarding to enhance navigation and user satisfaction

Conduct data-driven analyses to inform design decisions and transform information into valuable insights

Collaborate with teams to incorporate inclusive design principles and accessibility guidelines

Operate with an iterative design mindset, using user feedback to continuously improve experiences

Assist in analyzing market trends, user research, and behavior studies to inform design decisions

Facilitate tactical research such as Heuristic Evaluations and Usability Testing

Required qualifications, capabilities, and skills

Three years in a user experience design or equivalent role dedicated to improving digital product experiences

Proven ability to create visually appealing and functional designs using industry-standard tools such as Figma, Sketch, or Adobe Creative Suite

Demonstrated experience designing and optimizing user experiences across web, mobile, and other digital channels

Previous experience interpreting complex data and transforming it into actionable insights

Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies

Hands-on experience creating accessible and inclusive digital experiences

Solid understanding of user research methodologies and usability testing

Preferred qualifications, capabilities, and skills

Degree in Human Centered Design, Human Computer Interaction, Computer Science or similar field

Previous experience or knowledge in servicing operations

Proficient in storytelling and evangelizing UX processes with cross-functional teams

Stakeholder management and cross collaboration skills

Shape innovative user experiences by aligning user needs with business goals in financial services.

Back to all UI/UX jobs

Apply now

Bulge Bracket Investment Banks