Bulge Bracket Investment Banks

Experience Design Senior Associate

at J.P. Morgan

Mid LevelNo visa sponsorshipUI/UX

Posted 19 days ago

No clicks

Compensation: Not specified
City: Hyderabad
Country: India

As an Experience Design Senior Associate you will collaborate with cross-functional teams in Consumer and Community Banking Operations to create inclusive, accessible digital experiences. You will design interaction solutions, apply information architecture and storyboarding, and run usability testing and heuristic evaluations. The role requires data-driven analysis to inform design decisions and translating research into actionable insights. You will work iteratively with user feedback, ensure consistency across web and mobile platforms, and evangelize UX processes across teams.

Location: Hyderabad, Telangana, India

Join us for an exciting opportunity to elevate user experiences and drive impactful design solutions.

As an Experience Design Senior Associate within the Consumer and Community Banking Operations, you will collaborate with cross-functional teams to create innovative, inclusive, and accessible solutions for a diverse range of users. You will align user needs with business goals, driving continuous improvement and strategic thinking to deliver seamless and enjoyable experiences for our customers.

Job responsibilities

Design and develop elegant solutions to interaction problems, ensuring consistency across products and platforms

Apply advanced knowledge of information architecture and storyboarding to create user-centric designs

Conduct data-driven analyses to inform design decisions and transform information into valuable insights

Collaborate with teams to incorporate inclusive design principles and accessibility guidelines

Operate with an iterative design mindset, incorporating user feedback to improve user experience

Assist in analyzing market trends, user research, and behavior studies to inform design and strategy

Facilitate tactical research such as heuristic evaluations and usability testing

Required qualifications, capabilities, and skills

Three years in a user experience design or equivalent role dedicated to improving digital product experiences

Proven ability to create visually appealing and functional designs using industry-standard tools such as Figma, Sketch, or Adobe Creative Suite

Experience designing and optimizing user experiences across web, mobile, and other digital channels

Previous experience interpreting complex data and transforming it into actionable insights

Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies

Hands-on experience creating accessible and inclusive digital experiences

Strong collaboration skills with cross-functional teams

Preferred qualifications, capabilities, and skills

Degree in Human Centered Design, Human Computer Interaction, Computer Science, or similar field

Previous experience or knowledge in servicing operations

Proficient in storytelling and evangelizing UX processes with teams outside design

Stakeholder management and cross collaboration skills

Shape user experiences by designing innovative, inclusive solutions for digital products and services.

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Bulge Bracket Investment Banks