Senior Content Design, Associate
at J.P. Morgan
Posted a month ago
No clicks
- Compensation
- Not specified
- City
- New York City
- Country
- United States
Currency: Not specified
Senior Content Design Associate on the Card team responsible for shaping customer experiences and building confidence across card products and services. You will plan, create, and structure product content within a user experience framework while collaborating with cross-functional teams to ensure narrative consistency and influence product design and functionality. Responsibilities include content strategy, content taxonomies, accessibility and inclusive design, iterative improvement using user feedback, and analyzing content performance to drive optimizations.
Location: New York, NY, United States
Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives
Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement
Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences
Identify opportunities to raise the level of consistency between Card experiences and the rest of the Chase digital ecosystem
3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
Experience in creating content architectures, storytelling, and clear and concise writing
Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
Proficient technical literacy in content platforms and understanding their impact on user experience
Adaptive learner in new financial services products and offerings
Senior Content Design, Associate
at J.P. Morgan
Senior Content Design, Associate
at J.P. Morgan
Posted a month ago
No clicks
- Compensation
- Not specified
- City
- New York City
- Country
- United States
Currency: Not specified
Senior Content Design Associate on the Card team responsible for shaping customer experiences and building confidence across card products and services. You will plan, create, and structure product content within a user experience framework while collaborating with cross-functional teams to ensure narrative consistency and influence product design and functionality. Responsibilities include content strategy, content taxonomies, accessibility and inclusive design, iterative improvement using user feedback, and analyzing content performance to drive optimizations.
Location: New York, NY, United States
Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives
Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement
Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences
Identify opportunities to raise the level of consistency between Card experiences and the rest of the Chase digital ecosystem
3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
Experience in creating content architectures, storytelling, and clear and concise writing
Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
Proficient technical literacy in content platforms and understanding their impact on user experience
Adaptive learner in new financial services products and offerings
