
User Experience Design Vice President - Digital Enablement
at J.P. Morgan
Posted 6 days ago
No clicks
- Compensation
- Not specified GBP
- City
- London
- Country
- United Kingdom
Currency: £ (GBP)
As a Visual Design Vice President within JPMorgan's Digital Enablement team, you will lead the design of internal user experiences for the CIB and help shape the final product by leveraging conceptual communication, branding, storytelling, and product experience design. You will ensure designs are accessible, user-friendly, and on-brand, driving exceptional experiences for internal users. Responsibilities include collaborating with cross-functional teams of designers, copywriters, and researchers, evolving internal brand identity, translating complex technical concepts into clear narratives and artefacts, mentoring junior designers, and delivering development-ready artefacts to support the build of a new platform. The role requires seven or more years of design experience across agencies, consultancies, or in-house roles, with expertise in Figma, design systems, and enterprise/fintech SaaS products.
Location: LONDON, United Kingdom
As a Visual Design Vice President within the globally distributed Digital Enablement team, you will play a pivotal role in collaborating to deliver exceptional experiences for our internal users within the CIB.
As a visual designer, we wish to harness your experience to help us shape the final product and use design to bring our stakeholders along on the journey, utilising your skills in conceptual communication, branding, storytelling, and product experience design.
We are seeking to ensure that our designs are not only visually appealing and communicate clearly, but are also accessible, user-friendly, and exceed our users’ expectations.
Job responsibilities and the experience we’re looking for:
- Collaborate with a cross-functional team of designers, copywriters, and researchers to craft the visual design work required to support our team in delivering experience designs that are accessible, engaging, and on-brand.
- Leverage and evolve our internal brand identity and associated assets to ensure consistent communication and artefacts among team members.
- Translate complex technical products and diagrams into clear conceptual designs or narratives (e.g. storyboards, videos, or animations) to communicate our work to stakeholders.
- Act as a role model and mentor to junior designers, fostering a culture of diversity and inclusion.
- Translate user experience designs into final, development-ready artefacts to support the build of our new platform.
- Seven or more years’ experience, or equivalent, in design roles, ideally across diverse organisations such as agencies, consultancies, and/or in-house positions.
- Provide and execute visual, illustration, and motion design, as well as demonstrate expertise in user interface design.
- Expertise in Figma and other visual design tools.
- Experience in communicating the rationale behind your work to business clients or stakeholders.
- Demonstrated ability to translate complicated, nebulous concepts into tangible and understandable artefacts.
- Proven team player with the ability to collaborate to create experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of ‘north star’ representations to drive customer-centric decision-making.
- Proven experience working with teams on the design of complex B2B, enterprise, or fintech SaaS products.
- Fluency in modern web and mobile design; awareness of technical constraints.
- Previous experience working with Design Systems (components, patterns, tokens, etc.).
- Meticulous attention to detail.
- Experience working on large-scale digital experience transformations or zero-to-one design and build programmes.
- Demonstrated experience in inclusive design and accessibility guidelines.
- Technical fluency and awareness of web technologies, performance considerations, and the importance of working within technical and regulatory guardrails.

