Industry not specified

Technical Support Engineer - Windows User Experience

at Microsoft

Mid LevelNo visa sponsorshipUI/UX

Posted 5 hours ago

No clicks

Compensation

Not specified

Currency: Not specified

City

Not specified

Country

Not specified

Join the Technical Support team to assist Windows users with product experience issues, diagnose and troubleshoot complex Windows User Experience problems, and coordinate with engineering to drive timely fixes. You will triage, reproduce issues, document clear steps, and provide feedback that helps improve product stability and usability. The role involves collaborating with cross-functional teams, maintaining strong customer empathy, and prioritizing issues based on impact and severity. This position is suited for technically skilled communicators who enjoy solving problems and enhancing end-user experiences.