Product Specialist- Wallet Operations
at Binance
Posted 7 hours ago
No clicks
- Compensation
- Not specified
- City
- Not specified
- Country
- Not specified
Currency: Not specified
Oversee daily exchange wallet operations including deposits and withdrawals, ensuring wallet uptime and timely processing of transactions. Monitor blockchain activity, coordinate network upgrades and token events with no issues. Collaborate with Security for incident response and strengthen safeguards while improving monitoring for high-risk events. Drive process optimization by automating repetitive tasks, analyzing transaction data for trends, and working with Customer Support and other stakeholders to resolve wallet-related inquiries and enhance the product.
Responsibilities
- Wallet Management:
- Oversee daily operations of exchange wallets, including deposits, withdrawals.
- Monitor blockchain transactions to ensure timely processing and resolve delays or failures
- Maintain operational uptime of exchange wallets
- Coordinate and complete network upgrades, token events and testing with no issues
- Risk Mitigation & Compliance:
- Collaborate with the security team to respond to incidents and implement safeguards
- Monitor Internal Alerts and enhance monitoring system to detect security or high risk events and follow up with reactive and preventive measures
- Process Optimization:
- Automate repetitive tasks to improve operational efficiency
- Analyze transaction data to identify trends and recommend system improvements
- Analyze competitor product and industry trends to identify potential product/process enhancements
- Cross-Functional Collaboration:
- Work with Customer Support to resolve wallet-related user inquiries
- Partner with Stakeholders across various departments to solve customer pain-points and enhance our product
Requirements
- 2+ years in crypto wallet operations, blockchain infrastructure, or a related role
- Proficiency with blockchain explorers (e.g., Etherscan)
- Understanding of UTXO, EVM, and multi-signature wallets
- Excellent problem-solving and communication skills
- Ability to thrive in a fast-paced, 24/7 crypto environment

